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superstud90  
#1 Posted : Tuesday, September 15, 2009 3:31:02 AM(UTC)
superstud90

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It never fails. My microwave just turned 13 months old and now the number keys won't work on the control panel. I had to cook my oatmeal by pressing the "add 30 sec" key 4 times this morning.

Does anyone know how I can fix this problem without spending more than a new microwave would cost?:)
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Gene  
#2 Posted : Tuesday, September 15, 2009 3:19:29 PM(UTC)
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Most likely the problem is a bad key panel. The model number you posted does not come up. If you need the correct part number then verify the model number and repost it. Post the color of the control panel as well.

Gene.
superstud90  
#3 Posted : Tuesday, September 15, 2009 5:39:38 PM(UTC)
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My receipt says the model number is HMV1540DN. It is a black over the range microwave and was purchased from Home Depot. Here is the link: GE 1.5 Cu. Ft. Over-the-Range Microwave Oven - HVM1540DNBB at The Home Depot

Thanks in advance!
Gene  
#4 Posted : Wednesday, September 16, 2009 1:12:04 PM(UTC)
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The correct model number, you posted now, helped to find the correct part number.

- The control panel assembly Part number: AP4355865
Part number: AP4355865


You can call the Appliance Parts Pros customer service to find the part ETA.

Gene.
lharris729  
#5 Posted : Sunday, February 28, 2010 12:44:43 PM(UTC)
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I have the same problem and wondered how it was resolved? My 30 second interval works but part of the keypad does not. Mine is also just out of warranty. Part no. GE - JVM1540 SN#- RR901207B. What do I need to replace? Thanks.
Gene  
#6 Posted : Tuesday, March 2, 2010 5:35:50 PM(UTC)
Gene

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Originally Posted by: lharris729 Go to Quoted Post
I have the same problem and wondered how it was resolved? My 30 second interval works but part of the keypad does not. Mine is also just out of warranty. Part no. GE - JVM1540 SN#- RR901207B. What do I need to replace? Thanks.


Most likely the problem is a bad control panel. If you need the correct part number, post the complete model number of the microwave and the color of the control panel.

Gene.
wolftactical  
#7 Posted : Saturday, April 7, 2012 4:14:00 PM(UTC)
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Using my model GE # JVM2070SK02 Spacemaker (green panel)
Lights went out, all works, interior light, under light, but CONTROL PANEL when pushed goes black.
Or it takes me to a HELP menu, does not respond to what is touched.
I cut of circuit breaker, took offline unplugged 5min, nothing it pops up to set clock, but goes to help menu when I push anything.

Appreciate this OUT OF WARRANTY assistance
Gene  
#8 Posted : Tuesday, April 10, 2012 12:45:54 PM(UTC)
Gene

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Sounds like the control panel has gone bad. Unfortunately this part is very expensive.

- The control panel assembly Part number: AP3883118
cc423  
#9 Posted : Tuesday, January 8, 2013 11:57:23 AM(UTC)
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Hi,
My microwave control panel was screwing up for awhile, wrong numbers came up or not at all, and now nothing is working. Is this a control panel replacement or a simple fuse replacement? White GE JVM1650WB005
Thanks,
Crystal
Gene  
#10 Posted : Tuesday, January 8, 2013 1:23:31 PM(UTC)
Gene

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Originally Posted by: cc423 Go to Quoted Post
...now nothing is working...


Hi Crystal,

If "nothing" means that you can not input anything from the keypad then most likely the problem is a bad keypad.

If you can input any command but the microwave does not perform then the problem could be a bad control board.

- The keypad Part number: WB27X10253
Part number: WB27X10253



- The control board Part number: WB27X10382
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