Oven self-clean hook won't release. Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: GY398LXPBOO	Brand: Whirlpool	Age: 1 - 5 years
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green_eyed1		#1 Posted : Sunday, May 17, 2009 12:33:05 PM(UTC)
Rank: Member Groups: Registered Joined: 5/17/2009(UTC) Posts: 7		The hook won't move to open or close. Won't heat unless door closed and it won't close or open unless it's forced by hooking the hook and moving by hand.:confused: Is it an easy fix?
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Gene		#2 Posted : Sunday, May 17, 2009 3:07:49 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Did it show any failure code? If you are not sure then push and hold the "Off/Cancel" button for 5 seconds to recall the last failure code. Post the results. Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GY398LXPB00 | AppliancePartsPros.com Gene.
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green_eyed1		#3 Posted : Sunday, May 17, 2009 5:29:49 PM(UTC)
Rank: Member Groups: Registered Joined: 5/17/2009(UTC) Posts: 7		Originally Posted by: Gene Did it show any failure code? If you are not sure then push and hold the "Off/Cancel" button for 5 seconds to recall the last failure code. Post the results. Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GY398LXPB00 | AppliancePartsPros.com Gene. It said EO F2
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green_eyed1		#4 Posted : Sunday, May 17, 2009 5:32:08 PM(UTC)
Rank: Member Groups: Registered Joined: 5/17/2009(UTC) Posts: 7		It said EO F2 code. This is an oven, not microwave. Originally Posted by: Gene Did it show any failure code? If you are not sure then push and hold the "Off/Cancel" button for 5 seconds to recall the last failure code. Post the results. Here are the breakdown diagrams and Replacement parts for WHIRLPOOL GY398LXPB00 | AppliancePartsPros.com Gene.
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Gene		#5 Posted : Sunday, May 17, 2009 5:42:02 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Most likely the problem is a bad door latch (#22 on the diagram). - The part number for the door latch assembly is AP3874017 Gene.
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green_eyed1		#6 Posted : Sunday, May 17, 2009 5:54:11 PM(UTC)
Rank: Member Groups: Registered Joined: 5/17/2009(UTC) Posts: 7		I know this, but is there an adjustment on it and how do you replace it? Originally Posted by: Gene Most likely the problem is a bad door latch (#22 on the diagram). - The part number for the door latch assembly is AP3874017 Gene.
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Gene		#7 Posted : Sunday, May 17, 2009 6:01:04 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		This part is not adjustable and/or repairable. You have to lift up the top panel. You can find the instructions in the Service manual. Gene.
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green_eyed1		#8 Posted : Sunday, May 17, 2009 8:13:18 PM(UTC)
Rank: Member Groups: Registered Joined: 5/17/2009(UTC) Posts: 7		Thank you so much. Your advice is right on. I wll try to do it. I think I can. If not I will call a repair person. Originally Posted by: Gene This part is not adjustable and/or repairable. You have to lift up the top panel. You can find the instructions in the Service manual. Gene.
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Gene		#9 Posted : Sunday, May 17, 2009 11:03:08 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are welcome. Keep us posted. Gene.
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