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I have a GE GSH25SGPASS side by side refrigerator. In the past few days, it hasn't stopped running. Even if I turn the thermostat all the way to the warmest setting it doesn't shut off. Both sides seem to be cold; it just won't stop running. I've looked at the damper mechanism between the freezer and fridge and it seems to open and close normally.
What can I check/repair/replace to fix the issue?
Thanks very much!
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Rank: Member
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Joined: 11/12/2013(UTC)
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Do you have a thermometer to actually measure the temperature in the freezer? Can you see any frost on the back wall inside the freezer?
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Rank: Member
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hi, thanks. the freezer temp is about 5 degrees F. there is a thin layer of frost on the back wall.
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Rank: Member
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Are you able to remove that rear panel and look at the coil behind it for frost build up? Do you have a meter to test continuity with?
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Rank: Member
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Yes, the coils are completely frosted over from top to bottom.
I don't have a meter to check continuity (I'm not sure what that is as it applies to refrigerators).
Thanks again.
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Rank: Member
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Joined: 11/12/2013(UTC)
Posts: 957
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Okay, so that is why the long run times. You will need to totally thaw the coils out to restore operation. The most common cause of that issue is a faulty heater. Once the frost is clear, you will see a glass tube at the bottom of the coil. Does that glass look dark or burnt at any section?
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Rank: Member
Groups: Registered
Joined: 11/22/2013(UTC)
Posts: 9
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hmmm, actually the glass tube does look like it's dark and burnt at both ends. it's also very cloudy and sort of a greenish color in the middle.
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Rank: Member
Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957
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Rank: Member
Groups: Registered
Joined: 11/22/2013(UTC)
Posts: 9
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You are awesome!!! Thanks very very much. You've saved me what I'm sure was gonna be a ton of money for a service call!!
VERY much appreciated!!
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Rank: Member
Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957
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You are very welcome. Have a great weekend! Thank you!
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