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part sent me was Whirlpool W10250016; it was recommended & ordered during a live chat I had with technician after I checked & gave the washer model #; any help would be appreciated--thanks

model # i'm reading is right off the warranty card---KUDS30IVWH4;

f21 is the code on my washer want drain hose noy kinked or stoped up i dont know what part to get help

[COLOR="DarkRed"]how does one tell what part is bad? i guess plug & play will tell, right?[/COLOR]
The usual way to troubleshoot theses parts is to disconnect the keypad (panel) from the control board and then check the keys at the ribbon cable with a meter. If it checks out OK then replace the control board first.
Still a bit of a crap shoot but your odds are better.

Sometimes the following works for bad keys or no keys.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.


I have been trying to upload the tech sheet to you but it fails. Could be a problem with this site, I will try again later today.

In any case it is usually taped to the back of the kick plate.

Sorry I do not follow the second part of your post.
On many units the board just snaps onto the front panel. Some units also have screw/s. If it is snapped on just be gentle as yuou do not want to break the snaps.

thanks for the time & info, denman--really appreciate it; feeling a little better with your info & with a forum out there to help; we will give it a try; pre-holiday panic and local fix guy wants lots of $$$ just to visit; sometimes think the old mechanical switches on things were less hassle; thanks again! oh--what about stuff like Noalox (joint compound for electrical?) to put in wire plugs to keep out moisture? advised? thanks--