Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
mthompson  
#1 Posted : Wednesday, January 27, 2010 7:08:18 AM(UTC)
mthompson

Rank: Member

Groups: Registered
Joined: 1/27/2010(UTC)
Posts: 4

I have ordered the Electric control (part #AP3597555) can I do this myself? If so, can you provide instructions?

Thank you,

Mark
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Thursday, January 28, 2010 3:44:51 AM(UTC)
denman

Rank:: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
This should help
https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/a21bb3ab4a53d3fb852572dc004e47ba/$FILE/4317410%20ComboOven.pdf

Just be sure to disconnect power from the unit when working on it, 240 volts is lethal.
THIS FORUM IS DEAD!!!!!!!
mthompson  
#3 Posted : Thursday, January 28, 2010 11:43:54 AM(UTC)
mthompson

Rank: Member

Groups: Registered
Joined: 1/27/2010(UTC)
Posts: 4

thanks, but I am unable to connect to the website you sent. I just need to know how to install the new electric control board.
denman  
#4 Posted : Friday, January 29, 2010 2:20:57 AM(UTC)
denman

Rank:: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Below is the excerpt from the manual, it is not easy to explain this and the manual has pictures.
Here is the link to the manual just paste this into the address bar.
I have tried it using Internet Explorer just to be sure it works as I use Firefox.
Also give it lots of time to download, as it is 30 MB
https://secured.whirlpoo...a53d3fb852572dc004e47ba/$FILE/4317410%20ComboOven.pdf

REMOVING THE USER INTERFACE AND THE OVEN
& MICROWAVE CONTROL BOARD ASSEMBLIES
WARNING
1. Unplug oven or disconnect power.
2. Open the microwave oven door and remove
the two flat-head screws from the bottom
of the control panel frame.
3. Remove the control panel frame and close
the microwave oven door.
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
Control Panel Frame Screws
4. To remove the user interface (UI):
a) Remove the screw from the bracket on
the right side of the user interface and
remove the bracket.
b) Slide the user interface to the right,
unhook it from the left bracket, and
rotate the top forward and down.
c) Disconnect the two ribbon cable connectors
from the user interface and
remove the interface.
UI Bracket Screw
Slide & Unhook UI
User Interface
User Interface Ribbon Cables
5. To remove the oven and microwave
(MW) control board assemblies:
a) Remove the user interface (see step 4).
b) Remove the indicated screws from the
oven or MW control board brackets.
MW Control Board Screws
c) Rotate the top of the MW or oven control
board assembly forward and down,
and disconnect the connectors from the
board as follows:
P1 (8-pin)
P2 (5-pin)
P40 (ribbon cable)
MW Control Board
P40 P2 P1
THIS FORUM IS DEAD!!!!!!!
mthompson  
#5 Posted : Monday, February 1, 2010 4:45:56 PM(UTC)
mthompson

Rank: Member

Groups: Registered
Joined: 1/27/2010(UTC)
Posts: 4

I did everything and turned the power back on. Some of the LED came back on but it is fading in and out. None of the functions work however.
Is there some type of re-set?

Thanks,


Mark
mthompson  
#6 Posted : Tuesday, February 2, 2010 5:30:47 AM(UTC)
mthompson

Rank: Member

Groups: Registered
Joined: 1/27/2010(UTC)
Posts: 4

please respond or call me at 719-488-9033 to my last post. I replaced the control board and it does light up. However, it kind of fades in and out and the functions do not work. I need to get this fixed for my tenants asap.

Thank you

Mark Thompson
denman  
#7 Posted : Tuesday, February 2, 2010 6:13:00 AM(UTC)
denman

Rank:: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
I did not respond because I simply have no idea what would cause it to fade in and out.
You never said why you replaced the control board. If the symptoms were different then either you have a weird power supply problem or the board you received is defective.
Note this is just a guess.

You were unable to download the manual so troubleshooting will be nearly impossible.
Even on my system it takes several minutes to download.

I was able to find a tech sheet this morning, see below.
http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208303852.pdf
But it does not help much, if at all for a quick fix.
Could be cavity size see the tech sheet but I doubt it.

This is a fairly complex piece of gear so unless you have a fair amount of experience with electrical/electronics you may be better off getting a pro in.
I usually do not recommend this but you are under the gun and by the sound of it do not have time to mess around with it.

Perhaps someone else will jump in who has seen this problem or has experience on this particular unit.
THIS FORUM IS DEAD!!!!!!!
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.