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bobbyg		#1 Posted : Thursday, March 5, 2009 10:24:12 AM(UTC)
Rank: Member Groups: Registered Joined: 3/5/2009(UTC) Posts: 1		The door is open about 2 inches but will not open any further. Cannot close door either. I think my daughter had stated to run the compactor and then tried to open the door to put one more item in. The compactor is now locked up. Any advice please???
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Gene		#2 Posted : Friday, March 6, 2009 10:30:30 AM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Try to push the door in and restart the trash compactor. gene.
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Kimostrom		#3 Posted : Monday, April 13, 2009 12:28:09 PM(UTC)
Rank: Member Groups: Registered Joined: 4/13/2009(UTC) Posts: 3		Wondering if your advise worked for BobbyG as my compactor is stuck about 2" open as well today and was in use when it was opened by mistake! HELP!
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Gene		#4 Posted : Monday, April 13, 2009 1:18:48 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Originally Posted by: Kimostrom Wondering if your advise worked for BobbyG as my compactor is stuck about 2" open as well today and was in use when it was opened by mistake! HELP! Did you try to do it? Gene.
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Kimostrom		#5 Posted : Monday, April 13, 2009 1:56:34 PM(UTC)
Rank: Member Groups: Registered Joined: 4/13/2009(UTC) Posts: 3		Yes, the door will not close...stuck in position about 2" from closing and the bin is empty so I know that nothing is clogging it up. We have a GE Monogram ZCGS150 Model
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Gene		#6 Posted : Monday, April 13, 2009 3:22:57 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Remove the trash compactor from the cabinet. Put it on its side and remove the bottom cover. Inspect the chain and gears. You can lift the ram up by rotating the main gear. Gene.
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Kimostrom		#7 Posted : Monday, April 13, 2009 4:30:41 PM(UTC)
Rank: Member Groups: Registered Joined: 4/13/2009(UTC) Posts: 3		Thank you for the advise....my husband was able to get the door open and reset the switch to get it going again so we're good to go!
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Gene		#8 Posted : Monday, April 13, 2009 5:05:30 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		I'm glad it was that simple. Gene.
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marchboom		#9 Posted : Saturday, May 23, 2009 11:35:18 AM(UTC)
Rank: Member Groups: Registered Joined: 5/23/2009(UTC) Posts: 1		I have the exact same compactor with the same problem. GE was no help. Followed Gene's instructions (turned the main gear till the ram lifted out of the way of the bin) and the compactor worked again. You saved me some $$$ (service call). Thanks Gene!
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Gene		#10 Posted : Saturday, May 23, 2009 7:21:38 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are welcome. I'm glad you were able to fix it. Gene.
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