Rank: Member
Groups: Registered
Joined: 7/28/2010(UTC) Posts: 3
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I have a Kenmore Elite model# 15962990 that is not draining. It was working properly and then just stopped. when I try to drain it I hear a buzzing like the motor is trying to work, but is not spinning. it buzzes for a while and then shuts off. I checked to see if it was clogged and that is not the case. I have also reset several times to no avail. Any suggestions?
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Does it wash? Remove the bottom access panel and check if there are a water marks on the motor. If there are any, replace the pump & motor assembly. - The pump & motor assembly Part number: AP3776467
Gene.
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Rank: Member
Groups: Registered
Joined: 7/28/2010(UTC) Posts: 3
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Thanks Gene, A pricey part, but it looks like the right fix. I pulled the cover off and the motor is corroded. Looks like this has been going on for a while. thanks again,
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome.
It is expensive but at least it's not too difficult to replace it yourself. Keep us posted.
Gene.
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Rank: Member
Groups: Registered
Joined: 7/28/2010(UTC) Posts: 3
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I finally found time to install the new motor. Works great, and was an easy swap. However the new motor does make a clicking sound as if the impeller is hitting something internally. I hope that is not a sign that the motor will fail already? Thanks for the help Gene.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome. It's hard to say why the new pump makes such noise. One of possibilities is if a foreign object got inside. Hopefully it will go through after a few cycles.
Gene.
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