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drmbshea  
#1 Posted : Monday, December 7, 2015 1:00:06 PM(UTC)
drmbshea

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I haven't seen this question before. I can't get the rinse agent (Jet Dry) to go into the dispenser. It just sits there in the top and doesn't go any further. The gage says it's empty. I tried running the dishwasher with the cap off and 2 cups of vinegar inside, but no change. Thanks!
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denman  
#2 Posted : Monday, December 7, 2015 1:51:30 PM(UTC)
denman

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A model number may be useful here.
Find your model number - AppliancePartsPros.com
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drmbshea  
#3 Posted : Monday, December 7, 2015 2:05:52 PM(UTC)
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It's a W10431032A
denman  
#4 Posted : Tuesday, December 8, 2015 2:44:21 AM(UTC)
denman

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Sorry but I cannot find any info on the given model number.
I tried here, Whirlpool and Sears with no luck.

If this is not a USA model I probably will not be able to find any info.

Are you sure that the number you gave is not the part number for the manual?

All I can suggest is that you look into the dis penser and see if there is some type of valve or a clogged filter that is preventing you from filling it.

If it is a valve try pushing it down or pulling it up to see if it will let the rinse aid in.
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drmbshea  
#5 Posted : Tuesday, December 8, 2015 4:43:58 AM(UTC)
drmbshea

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Thanks Denman,
Let's try this one: WDF530PAYT6.
denman  
#6 Posted : Tuesday, December 8, 2015 5:22:08 AM(UTC)
denman

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Here is the manual.
http://www.whirlpool.com/digita...ions%20-%20W10596244.pdf

Try turning the dispense volume (page 7) with a screwdriver to different settings.

Also check that the holes are clear.
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