During the wash cycle my Whirlpool washer will agitate in a clockwise direction only. However, if I gently push with my thumb downward on the top center point of the agitator, it will agitate back and forth as it's designed to do. I have inspected the direct drive motor coupler assembly and it appears to be in good operating order. I replaced the dogs two days ago, as I thought they were the problem. As I said, as long as I push and hold down slight pressure on the top of the agitator it functions back and forth just fine. Any thoughts as to what the problem might be? Thank you.

Thank you Eric. Sounds like it's the gearbox based on your response. Would it be the clutch assembly or the entire gearbox that needs replacing? Or can you tell? thank you!

Ted

Thank you very much Eric. This is an old machine ( at least 10 years ) so I'm thinking it would be better to buy a new machine rather than replace the gearbox. Any thoughts?

Ted

Dear Eric,

Thank you so much for your input, it's greatly appreciated! You make a very valid point so I will order the part and repair this machine rather than purchase something new like you described. Heck, this government of ours controls way too many aspects of our lives already! I don't need them choking down how much water and energy my machine uses!

Regards,
Ted

Mine starts up and makes a clicking sound but my dog legs aren't catching because it doesn't go back and fourth. Looking like it only goes in counterclockwise position. Whirlpool. What do you guys think it could be? It's a nice machine and everything else seems to work like it should.