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dwcrossett  
#1 Posted : Friday, November 30, 2012 3:21:27 PM(UTC)
dwcrossett

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The water and ice have quit working on my GE Profile Refrigerator. The lights are still on in the display and and the ice flap opens when I select ice or crushed ice.

The water quit working first, it literally stopped working mid-fill of a cup of water. For a few hours, I could get it to work for a few seconds if I switched to crushed ice and then back to water. After a few hours, water and ice quit working all together.

Any suggestions?
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Gene  
#2 Posted : Saturday, December 1, 2012 2:53:13 PM(UTC)
Gene

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How old is the water filter?

If it's more than a year old that could cause such problem.

- GE Smartwater water filter Part number: MWF
dwcrossett  
#3 Posted : Saturday, December 1, 2012 4:42:37 PM(UTC)
dwcrossett

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I'll change the filter and double check. Would the filter prevent the ice from working?
Gene  
#4 Posted : Saturday, December 1, 2012 6:28:54 PM(UTC)
Gene

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What did you mean "ice"? Ice maker or ice dispenser?

Gene.
dwcrossett  
#5 Posted : Sunday, December 2, 2012 5:08:44 PM(UTC)
dwcrossett

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Replacing the filter did not work.

The lights on the front panel display work fine.

When I select water, the light goes on, but nothing.

When I select ice, the light goes on and the ice flap opens, but nothing else. No ice is dispensed.

Bad solenoid? Is there a way to test the solenoid?

Thanks
Gene  
#6 Posted : Monday, December 3, 2012 1:20:34 PM(UTC)
Gene

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Sounds like the problem is a bad main control board. It provides power to the auger motor, the ice cube solenoid and the water valve solenoid.

- The main control board Part number: WR49X10152
Part number: WR49X10152


Gene.
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