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I am renting a house that has a Kitchenaid refrigerator model #KSRT25CRBL01. The refrigerator works flawlessly. The ice maker will make ice but it fails to dispense the ice. The water dispensor works great. The ice dispensor door will not open. If I force it open the ice will dispense normally. The motor and auger work. There is also a red light flashing in the freezer compartment next to the ice maker on/ off switch. Does anyone have any idea how i can check this out.
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Rank: Advanced Member
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Hi Bryan, Remove the ice door motor and check it as described in the attached files. Post the results. - The ice door motor Part number: W10184813
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Rank: Member
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Gene,
Thanks for the information. I removed the dispenser cover and removed the connector P5 on the core board. I checked the resistance between Pin 1 and pins 2, 3, 5, and 6. All of the readings were between the 45 and 55 ohms. I didn't actually remove the motor will that make a difference? Where can I check next if not.
Thanks,
Bryan
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Rank: Advanced Member
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Bryan, If there is nothing wrong with the motor then the problem is a bad dispenser control board. - The dispenser control board Part number: 2303843
Gene.
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Rank: Member
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Thanks,
I will let the owner know. I appreciate your time.
Bryan
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Rank: Advanced Member
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You are welcome. Keep us posted.
Gene.
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Rank: Member
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Motor had no voltage, replaced control board and still no ice. Now what?
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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What is the complete model number of the refrigerator?
Did you do any troubleshooting before you replaced the motor?
Gene.
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