I have a Kitchen Aid Ice Machine model# KUIS18NNJW4 that is giving me nothing but a fit. The problem is while the machine is running and making ice after the cycle is over the pump will continue to run making a sound like it is sucking air. When you turn the machine off and back on it will start the samething over again. We had it checked and the repair man said it was the pump. So we replaced it and that didnt fix it. Next we were told to replace the circuit board that it wasnt giving the comand to the pump to turn off when there was no water. Replaced the circuit board and same problem exists. What can be done to fix it?

I would replace the water inlet alve as it sounds like it is not working. I had the same problem and it is working fine.

Hello,
I am having a similar problem and have had for 5 yrs - that is how long I have lived in this house, the unit is 8.5 yrs old. It will make ice like no tomorrow for 6 months and then do what you are talking about. We have cleaned and cleaned - sometimes it works and sometimes you just turn it off and on, over and over again and it will usually work - sometimes this takes a few weeks
This time however, the tank seems to be low on water, the pump 'chugs' and the ice that is formed does not drop off of the plate, it will only make ice on the initial startup. Today I have confirmed that all of the devices work with the test equipment available to me.
Did you change the supply water valve as was recommended?? If so, did that fix your issue?? Any help would be appreciated

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