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Gene  
#31 Posted : Wednesday, October 8, 2008 12:29:46 PM(UTC)
Gene

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Hi John,

I would recommend West Coast Chef Repair. I gave them your phone# and someone should call you.

Gene.
johnmou  
#32 Posted : Saturday, October 11, 2008 10:15:18 AM(UTC)
johnmou

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Hi Gene,
Thanks, the diagnose result - my range need to replace the elec. control. and my Kirkland Whirlpool frig. compressor need to replace.(which just past the 5 yrs. warranty by 25 days) >_< also I call the AE card and they don't extend the 5 yrs. warranty. Is there any other way I can get my frig. fix? Never buy Whirlpool again!!
johnmou  
#33 Posted : Saturday, October 11, 2008 10:23:13 AM(UTC)
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Hi WAG2170,
Do you want to sell me the circuit board if that work on my range? parts #9760013. and did you replace the touch panel yet? is that work? I might has the same problem as yours.
Gene  
#34 Posted : Saturday, October 11, 2008 1:42:10 PM(UTC)
Gene

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Hi John,

If compressor gone bad - there is no other way to fix it.

About Whirlpool refrigerators: in my opinion they are on top of any others today and I just bought one for myself. Just look for a model without computers!

Gene.
WAG2170  
#35 Posted : Sunday, October 26, 2008 6:00:14 PM(UTC)
WAG2170

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Originally Posted by: johnmou Go to Quoted Post
Hi WAG2170,
Do you want to sell me the circuit board if that work on my range? parts #9760013. and did you replace the touch panel yet? is that work? I might has the same problem as yours.

Hello johnmou. I replaced the control panel just as I was told, and it fixed my problem. Quick repeair, I did see that Whirlpool did upgade the new panel. I still have the Circuit board---unused. No good to me since that was not my problem. Keep me advised how you make out. Sorry for the delay in getting back:eek:
WAG2170  
#36 Posted : Wednesday, October 29, 2008 3:50:20 PM(UTC)
WAG2170

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Originally Posted by: WAG2170 Go to Quoted Post
Hello johnmou. I replaced the control panel just as I was told, and it fixed my problem. Quick repeair, I did see that Whirlpool did upgade the new panel. I still have the Circuit board---unused. No good to me since that was not my problem. Keep me advised how you make out. Sorry for the delay in getting back:eek:

Hi johnmou, still have the circuit board NEW. get back to me at DODGECITYPARTS@NETSCAPE.NET
sivaveera  
#37 Posted : Tuesday, March 3, 2009 8:54:18 PM(UTC)
sivaveera

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Originally Posted by: WAG2170 Go to Quoted Post
Hello Gene, here is the info you requested to help me. GW395LEPB00

Hi Gene,

I'm a new member I have the same model GW395LEPB, the temperature button has problems I can increase the temperature the decrease is not working. I'm not sure what to replace is it the front panel and I have it black too. I would appreciate if you can mention the part number. Thanks in advance
Gene  
#38 Posted : Thursday, March 5, 2009 12:53:43 PM(UTC)
Gene

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Sorry for the delay. Most likely the problem is a bad control panel.

Two numbers after "B" in the model number you posted are missing which are needed for the correct part number.

Gene.
sivaveera  
#39 Posted : Thursday, March 5, 2009 9:50:26 PM(UTC)
sivaveera

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Thanks for the reply gene

No where I could find the model number GW395LEPB on the range. I checked front, back I opened it and checked every where. I have this number reference only on my best buy bill. I check the picture on the web and it matched to what is on the bill that is GW395LEPB.

Now when I look at control panel I find three numbers

9756506WH
9756506BL
9756506BT

Since my unit is completely black I assume the part number should be 9756506BL. Please correct me if I'm wrong. If you need a picture of the unit I can post one. Or you can check my renovation video to see the unit

http://www.sivaveera.com/ourhome.wmv

Or it could be just the membrane switch which is not working. All the functions work except temp (-) reducing the temp does not work.
Gene  
#40 Posted : Thursday, March 5, 2009 9:59:51 PM(UTC)
Gene

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The part number 9756506BL looks like a valid part number. Unfortunately this part is no longer available.

The name plate with the model number can be on the door frame or on the range frame behind the bottom drawer.

Gene.
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