No heat and turntable does not move. Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: 911.41485890	Brand: Kenmore	Age: More than 10 years
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ChiefWen		#1 Posted : Monday, October 27, 2008 7:19:26 AM(UTC)
Rank: Member Groups: Registered Joined: 10/27/2008(UTC) Posts: 5		911.41485890 The mircowave part is not spinning and not heating up. Is it a belt that needs replaced or a part? Any ideas? Thanks.
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Gene		#2 Posted : Monday, October 27, 2008 2:23:55 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		The first thing I would check is the secondary interlock switch (on the door frame). With the door closed the switch should be closed. - The part number for the switch is AP2024337 Gene.
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ChiefWen		#3 Posted : Monday, October 27, 2008 2:52:04 PM(UTC)
Rank: Member Groups: Registered Joined: 10/27/2008(UTC) Posts: 5		It appears that everything is working but the turntable and heat. Your recommending to replace this piece completely? Once this is replaced, it should work? I want to make sure I understand. Thanks.
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Gene		#4 Posted : Monday, October 27, 2008 2:58:04 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		I did not recommend to replace it. I did recommend to check it and replace only if it's bad. You have to check it for continuity. Gene.
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ChiefWen		#5 Posted : Monday, October 27, 2008 4:11:33 PM(UTC)
Rank: Member Groups: Registered Joined: 10/27/2008(UTC) Posts: 5		That part appears to be bad. I've ordered the part and will see if thats the problem. Thanks for your help.
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Gene		#6 Posted : Monday, October 27, 2008 4:59:51 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Keep us posted. Gene.
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ChiefWen		#7 Posted : Thursday, October 30, 2008 12:55:30 PM(UTC)
Rank: Member Groups: Registered Joined: 10/27/2008(UTC) Posts: 5		That was not it. Any other ideas?
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abadfish66		#8 Posted : Thursday, October 30, 2008 1:48:57 PM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 5/28/2008(UTC) Posts: 1,620		A bad monitor switch will cause this to happen.
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ChiefWen		#9 Posted : Tuesday, November 4, 2008 12:34:33 PM(UTC)
Rank: Member Groups: Registered Joined: 10/27/2008(UTC) Posts: 5		That wasn't it. Any other ideas?
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