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Brand: Kitchen Aid Age: More than 10 years
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ReuSam  
#1 Posted : Thursday, February 17, 2011 9:54:28 AM(UTC)
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Kitchen Aid washer agitates normally, BUT on spin mode, it agitates faster causing the washer to partially drain. it goes thru the cycle.

Need help. Thanx...
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Joe / APP Team  
#2 Posted : Thursday, February 17, 2011 11:33:15 AM(UTC)
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Originally Posted by: ReuSam Go to Quoted Post
Kitchen Aid washer agitates normally, BUT on spin mode, it agitates faster causing the washer to partially drain. it goes thru the cycle.

Need help. Thanx...


Based on your post,

We're going to need a model number off the machine, to properly assist you.

Thanks,
:) :) :)
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ReuSam  
#3 Posted : Friday, February 18, 2011 8:17:18 AM(UTC)
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Can't find plate/tag butpanel shows Supra...
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Joe / APP Team  
#4 Posted : Friday, February 18, 2011 2:07:00 PM(UTC)
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Originally Posted by: ReuSam Go to Quoted Post
Can't find plate/tag butpanel shows Supra...



Reu,

Not quite enough information.

How old is the machine, if you know ?

I'm trying to determine if the washer is an older belt drive system,

or a newer direct drive system(most likely).

If the unit is a direct drive unit, you'll most likely have a bad gearcase/transmission.

If you can get to the back of the machine, and see if there is a removable panel, that would help get us on track better.

:) :) :)
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John0818  
#5 Posted : Friday, February 18, 2011 3:11:03 PM(UTC)
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no it will not spin or drain
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ReuSam  
#6 Posted : Friday, February 18, 2011 5:02:56 PM(UTC)
ReuSam

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Originally Posted by: Joe / APP Team Go to Quoted Post
Based on your post,

We're going to need a model number off the machine, to properly assist you.

Thanks,
:) :) :)

It is a direct drive transmission. I checked the transmission for any debris and found none then carefully reassembled. I separated the transmission and the motor and found a broken coupling. I replaced coupling and restarted machine. It goes thru the cycle, fills water, agitates and when on spin mode, it agitates faster draining water partially. Can't find tag anywhere. The washer is about ten years old. The only information I can see is on the control panel where it say Supra. Thanx
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ReuSam  
#7 Posted : Saturday, February 19, 2011 2:08:59 PM(UTC)
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Originally Posted by: ReuSam Go to Quoted Post
It is a direct drive transmission. I checked the transmission for any debris and found none then carefully reassembled. I separated the transmission and the motor and found a broken coupling. I replaced coupling and restarted machine. It goes thru the cycle, fills water, agitates and when on spin mode, it agitates faster draining water partially. Can't find tag anywhere. The washer is about ten years old. The only information I can see is on the control panel where it say Supra. Thanx



I finally found the tag burried behind the lid. Mod.# KAWS850JQ0.
Also, the model name is Superba instead of Supra.
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ReuSam  
#8 Posted : Saturday, February 19, 2011 2:10:42 PM(UTC)
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Originally Posted by: ReuSam Go to Quoted Post
Can't find plate/tag butpanel shows Supra...




Finally, the Model No. KAWS850JQ0, model name Superba not Supra.
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ReuSam  
#9 Posted : Saturday, February 19, 2011 3:57:15 PM(UTC)
ReuSam

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Originally Posted by: Joe / APP Team Go to Quoted Post
Based on your post,

We're going to need a model number off the machine, to properly assist you.

Thanks,
:) :) :)



Model No. KAWS850JQO, Model Name Superba NOT Supra.
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Joe / APP Team  
#10 Posted : Monday, February 21, 2011 6:20:32 AM(UTC)
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Originally Posted by: ReuSam Go to Quoted Post
Model No. KAWS850JQO, Model Name Superba NOT Supra.



REU,

Thanks for the update,

And the extra effort, makes things a lot easier.


Part number: AP3096209
Part number: AP3096209


Unfortunately,
It sure sounds like you most likely have a bad gearcase/ transmission.

The shift actuator and or cam are damaged, these components are interior parts in the gearcase, and can't be replaced(per the manufacturer).

And of course you'll need the coupler assembly.

Part number: AP3963893
Part number: AP3963893


It sounds a lot worse than it is, it'll usually take about 60 minutes for a DIY'r to do.

Let us know, and we'll get you some more information on how to.

Good Luck,

Thanks Again,
:) :) :)
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