This is a direct drive washer and the coupling is the most likely cause. If you know the correct procedure this is one of the easiest appliance repairs out there. The two mistakes I see people make is they try to remove the back of the washer (never do that on this model) or they try to replace the coupling from the bottom, which I imagine is difficult.

The correct way to replace the coupling is to remove the case of the washer then the pump then the motor. Once the motor is off you can access and replace the coupling. This page has pictures and videos that will help


Whirlpool Washer Disassembly Guide

Thank you for your reply! I bought the new motor coupling and replaced the part with little effort and the washing machine was spinning again! BUT, after doing about 5 loads it is once again not spinning. Was thinking of pulling the machine apart again to make sure I tightened everything right and put it all back together right, or is it time to call in the experts?

Thank you for your reply, just wondering what do you mean by read the sticky on the brake shoes? Would this mean replacing brake shoes, if so this easy or better to call in a professional? And how do I know if the motor coupling is broken other than it won't spin. When we removed the old one it didn't appear to be physically broken, in pieces so to speak. Any information would be greatly appreciated! Thanks!