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jenn11  
#1 Posted : Friday, January 18, 2008 5:38:38 PM(UTC)
jenn11

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The upper portion of the agitator (clothes mover?) stopped working a few months ago, but the bottom portion still moved. Now the bottom portion stopped working as well. It still fills with water and spins on the spin cycle. I'm thinking I need to replace the agitator drive cam??
Does it sound like I will need to replace any other portion of the agitator since they stopped working separately?? (Or replace any other parts?) Thanks!
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richappy  
#2 Posted : Friday, January 18, 2008 6:52:36 PM(UTC)
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If the motor runs when it's supposed to agitate, remove the agitator and check if the splines are stripped out in the agitator. If not pull pump and motor and turn coupler counterclockwise. If the tranny spindle fails to agitate, you have a bad tranny.
jenn11  
#3 Posted : Saturday, January 19, 2008 2:36:32 PM(UTC)
jenn11

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The bolt under the agitator cap will not come off. When I try to loosen it, the whole agitator turns. I tried holding the bottom of the agitator and turning, but it seems as though something is stripped. What can I do now?
richappy  
#4 Posted : Saturday, January 19, 2008 2:46:18 PM(UTC)
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Pull the outer cover off and remove pump. With an adjustable wrench, turn motor counterclockwise to get it into agitation. Now with the tranny in agitate, you should be able to take the nut off. Very unusual to have an agitator strip out though, guess anything is possible.
jenn11  
#5 Posted : Saturday, January 19, 2008 3:15:46 PM(UTC)
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I just started the washer up to see exactly what it's doing. (I wasn't the one that it stopped working on and wasn't home) With the agitator cap off, I can see that the inside is turning, its just the outside plastic parts that aren't moving with it. Does that make sense?

Also, how do I get the washer cover off of a washer/dryer combo unit?
richappy  
#6 Posted : Sunday, January 20, 2008 2:46:31 AM(UTC)
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You have a stripped out agitator.
jenn11  
#7 Posted : Sunday, January 20, 2008 12:03:07 PM(UTC)
jenn11

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I still can't get the bolt off the agitator and I wasn't able to figure out how to get the cabinet off on this model. Everything I've found only refers to stand alone washers. I found the gold clips to remove the top portion that slides forward, but when I try to pull that out, the water spout is in the way.
Any clues on how to proceed?
richappy  
#8 Posted : Sunday, January 20, 2008 3:11:14 PM(UTC)
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You can just tilt the cabinet away from the water spout.
jenn11  
#9 Posted : Sunday, January 20, 2008 7:00:20 PM(UTC)
jenn11

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Ok, I got the bolt and the agitator off. Hopefully a new agitator and agitator cam repair kit will do the trick for now.
What is the metal piece that the agitator bolt screws into? Is that the gearcase? It looks a bit worn as well. (And full of brown gunk... yuck)
richappy  
#10 Posted : Monday, January 21, 2008 1:43:34 AM(UTC)
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That's your tranny spindle, clean and inspect, if worn and rusty, you will need a new tranny.The only time I have seen a Whirlpool agitator strip out is when the tranny spindle gets rusty and worn.
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