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chelseawithmarykay  
#1 Posted : Monday, May 10, 2010 12:46:12 PM(UTC)
chelseawithmarykay

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Washer will not drain and getting F 02 error and occassional SUD error.
1. Have checked filter. Found sock. Removed and cleaned filter and washer worked good for a few days.
2. Then washer began stopping during each wash and showing the F 02 error to the point where it would not finish a cycle at all and left about 2 in of water in the tub. Checked filter again. No obstructions/debris. Pump was noisy. Decided to replace pump as recommended.
3. Replaced pump. AND WASHER STILL WON'T WORK!!! Will not complete a cycle or drain. I have unplugged the washer for 30 min to reset it and then tried to run a normal cycle without clothes/detergent. But I am unable to get the washer to work. The F 02 error will not clear.

Is it worth it to keep repairing it or should I just invest in another one that doesn't have so many problems?

Please help!
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anonymous  
#2 Posted : Sunday, May 16, 2010 6:46:01 PM(UTC)
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The tube to the pressure switch is clogged. I ran through all the steps you listed too, to no avail until the pressure switch vacuume tube was unclogged.

Good luck!
richappy  
#3 Posted : Monday, May 17, 2010 7:52:05 AM(UTC)
richappy

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The tube to the pressure switch is not your problem. You may still have a slow drain problem. Watch the water coming out of the drain hose, should be under "decent" pressure. If not, I would pull the tub hose off from the tub and see if there is some obstruction.
It is also possible that the washer is filling up too much, then the above comment is appropriate. If so, I would force vinegar down the water level switch hose with a turkey baster, should fix the problem by dissolving the soap residue in the bottom of the tub.
fredo008  
#4 Posted : Sunday, July 11, 2010 7:29:21 AM(UTC)
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I too have a 7 year old Whirlpool Duet washer that had problems draining. I went through the processes of cleaning the pump screen which was loaded with junk. Shortly after that, the same problem resurfaced, so I replaced the pump. A week later the problem started again. I sat down, looked in among the pumps and motors, and wondered if the rubber boot that goes from the tub to the pump might be blocked. I removed the boot, which was a task because the hose clamp was at the back of the washer, and when I dropped the boot, hanging there was almost 2 handfuls of lint, fabric, and whatever else that couldn't get past the backflow ball in the boot. By simply reaching up, I removed all of this debris from the washer tub. While the boot is removed, you can actually see through the drum by gently moving it from side to side. You will see the heating element and will be able to see if all of the debris was removed. To remove the large clamp from the boot to the tub, I used a hook to grasp it and pull it to the front so I could squeeze it to get it off. Getting it back on was a task also. I squeezed it together on the floor and put a plastic cable tie on it to keep it open. After getting it back on the boot, I cut the cable tie and made some final adjustments with a pair of pliers. Since doing this, there has been no problem with the washer draining. I assume that when the pump filter screen became blocked, lint and other things began to accumulate in the tub drain, and eventually built up enough to cause the seemingly irrepairable problem. Hope this helps!!
bouldervolt  
#5 Posted : Monday, August 5, 2013 10:46:34 AM(UTC)
bouldervolt

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This thread was very helpful as I tried to resolve the F 02 code. I also found the video Duet Washer Drain Pump Assembly (part #280187) - How To Replace - YouTube about replacing the pump to be really helpful, since I had no idea where the pump was located or how to access.

I found three kids socks inside the pump along with a bunch of sand and small rocks. Instead of removing or replacing the pump, I would try opening the round access port on the pump first to clean it out. I think that would have resolved my problem without having to take the pump out. It seems this proves that the washing machine really does eat kids socks.
smcdaniel8190  
#6 Posted : Friday, January 10, 2014 10:12:57 AM(UTC)
smcdaniel8190

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After replacing the pump it still wouldn't drain. Thought about it for a couple of days, verified that the pump was working as it should and thought that it might not be getting any water.

Took off the piece coming from the bottom of the tub (where there is a ball float valve) and it was completely clogged with a HUGE hairball.

Wash, rinse, repeat -- works like brand new now.
RudyHyde  
#7 Posted : Monday, February 9, 2015 11:13:34 AM(UTC)
RudyHyde

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Opened drain access port and sure enough there was a sock and even some money in there. One thing I have noticed since purchasing this washers years ago...smallish items just like kids socks and such get stuck inside the rubber seal/gasket that you see when you open the load door. The large grey round seal is flexible so I always check it when loading or unloading a wash. Good machine but things do lodged in there pretty often. I treat it like the lint filter on my dryer now. Thanks for the video link and suggestions all.
LadyRen  
#8 Posted : Wednesday, June 10, 2015 9:41:54 PM(UTC)
LadyRen

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I too replaced the drain pump, did the pressure switch test, cleaned out the filter and all the hoses. The culprit was the pressure switch hose!! I didn't even see that. Such a simple fix and no where on the web but here. THANK YOU!!!!
Rocketjon  
#9 Posted : Sunday, July 26, 2015 5:25:39 PM(UTC)
Rocketjon

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One thing to check, and it's pretty easy to do, is to see if something has jammed the impeller. I had checked the filter, and found a lot of debris, cleaned it out and the washer still wouldn't start. So I took the pump out to check the motor by putting power to it. I looked in at the impeller, saw it wouldn't turn, and found a little drill bit (that I had been looking for) wedged in the impeller. Pulled it out and everything is good.
woodstock libertarian  
#10 Posted : Friday, August 11, 2017 10:54:03 AM(UTC)
woodstock libertarian

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Originally Posted by: LadyRen Go to Quoted Post
I too replaced the drain pump, did the pressure switch test, cleaned out the filter and all the hoses. The culprit was the pressure switch hose!! I didn't even see that. Such a simple fix and no where on the web but here. THANK YOU!!!!

Sorry for resurrecting a long dead thread, but where is the pressure switch hose?? I can't see any other hoses besides the tank drain and the pump drain.
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