:confused: I love my Sharp Carousel microwave but all of a sudden the turntable stopped turning! I realized this when I badly burned popcorn - it melted the popper in one spot! I have searched everywhere for solutions and I get the impression that I - being a DIYer - SHOULD NOT try to fix this myself. Is that correct? The model is R-410HKF and I cannot even find the manual online.

I have turned the turntable support manually and (according to a youtube video) the "sound" is correct. I have taken the support and carousel out and cleaned them both and the microwave and used a toothbrush where the support goes in, but nothing.

Any suggestions? I do not know if I should attempt this myself (not even sure how to go about that!) or if it's worth it to have it repaired. Please help!

Thanks Gene,

I tried to get the bottom off, and unscrewed everything I could possibly unscrew, but nothing. It wouldn't budge. So I thought maybe I had to take the outside case off and got all but two screws out and realized the last two are different - there is a "stem" in the middle of them and I don't have any type of bit to remove these. Any suggestions there??? Also - I would "assume" I shouldn't use the microwave unless the turntable turns, right???

Thanks again for your help!