Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
DLuke  
#1 Posted : Saturday, December 19, 2009 10:17:58 AM(UTC)
DLuke

Rank: Member

Groups: Registered
Joined: 12/19/2009(UTC)
Posts: 2

The clock displays the correct time, and it can be adjusted. The touchpad controls for the oven appear to work, but neither the oven nor any of the range top burners heat up.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Saturday, December 19, 2009 12:19:15 PM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here are your parts
Replacement parts for WHIRLPOOL RF364PXPQ1 30" Electric Ceran Freestanding Range Self Clean Oven | AppliancePartsPros.com

Here is the tech sheet
http://www.servicematters.com/d...0Sheet%20-%209757347.pdf

Sounds like you have lost half the line. The timer and oven light work on 120 volts but all elements require the full 240 volts.

Try flipping the breaker on/off slowly a couple times. Sometimes you can loose half the line without tripping the breaker.
If this does nothing measure the voltage at the wall receptacle.
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
With unit still unplugged, check the wires at the units terminal strip to makes sure none have burned off and they are tight.
If OK
Plug the unit in and check the power at the terminal strip as you may have a bad line cord.
If OK
Unplug the unit, open up the back and look for loose or burned wires
THIS FORUM IS DEAD!!!!!!!
DLuke  
#3 Posted : Wednesday, December 23, 2009 7:11:46 PM(UTC)
DLuke

Rank: Member

Groups: Registered
Joined: 12/19/2009(UTC)
Posts: 2

You are right -- the range was only getting 120 volts. I had to get the wall receptacle replaced. In the old one the wires for L2 had burned off and damaged it severely. I'm glad the damage didn't go any further!
denman  
#4 Posted : Thursday, December 24, 2009 1:22:12 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Thanks for getting back to us.

Now when others search for this type of problem they have a confirmed fix which is better than a could be.

Have a Happy Holiday Season.
THIS FORUM IS DEAD!!!!!!!
savage9r  
#5 Posted : Saturday, January 2, 2016 5:39:34 PM(UTC)
savage9r

Rank: Member

Groups: Registered
Joined: 1/2/2016(UTC)
Posts: 1

Thanks to this forum, your answer, and Google, I was able to solve my issue so quickly that I still have time left to register and post a thank you reply.

I'm a little nerdy so I get excited when I get a valid answer on the first search and first result. Don't really ever feel lucky enough to use the feeling lucky button but I could have this time!

I suspected the cause was similar to the answer given, but all I did was pull the stove out a little to work on it. The cord and all looked fine and I never tripped over it or stressed it. But when I took apart the outlet, one of the brass plug prongs had broken off. I'm thinking at one point, the cord was stressed and this time was the final straw to break it.

Regardless, THANK YOU THANK YOU THANK YOU!!!
Guest  
#6 Posted : Wednesday, November 30, 2022 4:29:07 PM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
Still solving problems. Worked for my range
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.