Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
jbell1033  
#1 Posted : Saturday, January 20, 2024 1:30:49 PM(UTC)
jbell1033

Rank: Member

Groups: Registered
Joined: 1/20/2024(UTC)
Posts: 0
United States
Location: Phoenix

Hello. Based on the YouTube video I purchased the valve quad water assembly WH13X26637. I successfully removed the old one and installed the new valve. I hooked up the hot water line first, 10 minutes, no leaking, then attached the cold line. After approximately 10 minutes it began to drip. It is not plugged into power. Facing the controls it drips from the far left side. A steady drip, one drop every 3 seconds. I’m stumped. I was sure the new valve would fix the issue. The washer is a GE model GTW680BSJ5WS. Thanks for any help. John
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
jbell1033  
#2 Posted : Saturday, January 20, 2024 4:12:14 PM(UTC)
jbell1033

Rank: Member

Groups: Registered
Joined: 1/20/2024(UTC)
Posts: 0
United States
Location: Phoenix

Well, I’m totally perplexed. About an hour after posting, the drip has stopped. I was collecting the water and about 1/2 cup dripped. We’ll do a load of wash in the morning.
Guest  
#3 Posted : Monday, January 22, 2024 3:47:22 AM(UTC)
Guest

Rank: Guest

Groups:
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
There might have been a small piece of dirt or debris get thru the inlet screen where the hose is attached and get under the seat of the valve. After some time and water flow it might have washed it out. I presume there are screens in the inlet water hose connections. If not there should be. If it comes back again as a problem you might try switching the hose connections for the supply from hot to cold and try that. Did you use new washers in the hose connectors ?
jbell1033  
#4 Posted : Monday, January 22, 2024 6:22:06 AM(UTC)
jbell1033

Rank: Member

Groups: Registered
Joined: 1/20/2024(UTC)
Posts: 0
United States
Location: Phoenix

Frustrating After four loads of wash, it is still dripping. I removed the detergent tray placing a measuring cup to catch the drip. The water drips from the far left side. The softener tray side. Overnight (12 hours) 20 ounces has leaked. One large drip every 30 seconds. I did use new washers for both inlet hoses. There are screens on the new quad valve.
jbell1033  
#5 Posted : Monday, January 22, 2024 11:54:13 AM(UTC)
jbell1033

Rank: Member

Groups: Registered
Joined: 1/20/2024(UTC)
Posts: 0
United States
Location: Phoenix

Had a good chat with Wende this morning. Ran a few tests. House main turned off, no leak. Hot water only, no leak. Cold water only, leaks. After speaking with Sally (customer service) I’m being sent another replacement valve. AppliancePartsPro has been very helpful.
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.