Ok, Sorry if duplicate, don't think it went through the first time.
New user here, have used appliance parts pros for years, never thought I needed to post anything. Had never needed to call the hotline in about 5 different repairs, but I needed to replace the bearings in my Kenmore Cabrio washer.
If you want to skip the melodramatic story and go to the Tips below feel free.
Watched the excellent video, and ordered the part(W10435302) including the separate bearing installation tool (W10447783 worth it). Got the parts fast, and waited for a Saturday morning to do the repair. Everything went along fine with the video until the part with removing the old drum shaft.
On the video, 2 taps with the hammer and the old drum shaft falls into the outer tub. EZ. Nope. I beat the living crap out of that thing.
After beating on the old drive shaft for 10 minutes, I called the hotline. A pleasant representative got all my info, and when I asked the question she pointed me to the online video. I explained that, yes, I had watched the video, and that was not my problem. After several minutes on hold, she came back and said they had no other information, and no live technicians( not sure if that is a Saturday thing, or a general thing). Sooooooo with my simmering rage inside me, I was able to pound out the drive shaft. No seriously here is:
Tip 1 -
If your old drum shaft will not drive into the outer tub from below use a 4 pound mallet ( or something similar and HEAVY). Place a block of wood on the drum shaft and it actually did only take 3 hits to pop it out. Was worried I would break the outer tub, but at this point I was going to have to replace it if I didn't get the shaft out. The outer tub was fine.
Tip 2-
The sealant probably is great stuff, but it seems like toner cartridges. That stuff gets EVERYWHERE. Hard to wipe off. If it dries on your hands good luck. Well, Acetone takes it off no problem (yes, I know, possibly carcinogenic, but if my hands havent fallen off after the gallons I have gotten on me over the years then I think a little on a paper towel will probably be survivable - USE AT YOUR OWN RISK - darn lawyers)
So take home message is acetone will get that stuff off the tub, your hands etc.
Tip 3-
When you get everything installed, before you put the rotor assembly on, the drive shaft should turn freely. I had a few areas that seemed to be binding. It seems that the spacer tube that the video shows just being placed in casually, actually can be off center. Try to center it when you put the lower bearing assembly in (tough working from the bottom I know). I wasn't going to disassemble everything, so I took everything off to the drum shaft, and tapped it out. I then used the "bearing removal tool" steel rod to tap the spacer tube more centered. This fixed the binding.
Everything else went very smoothly.
I appreciate the information and service that Appliance Parts Pros puts into the videos, and they definitely have saved me a ton of money.
Keep up the good work!
I hope this information helps someone who is stuck like I was.
Madd0c
