Warm and Cool don't seem to be working. The front of my machine has a dial where I can choose - Normal / Delicates / Quick / Heavy / Cold. These auto setting pick a wash temp but I'm able to change them with a button to the right. (except cold which will only use cold)

The problem I'm facing is the Wash Temp only works on a few settings and even then doesn't seem to work right. My water heater is set for 125-128 degrees. And end of April in NYC cold water temp is around 55-60 degrees. I'm using a thermapen thermometer with is accurate to .5 degrees for testing.

On Normal no matter what Wash Temp I choose its always cold water. 60 degrees right now. So even if I choose Hot it comes out cold water.

On Delicate no matter what Wash Temp I choose is cold water (60 degrees). Even if I choose Hot, Warm, or Cool

On Quick Wash if I choose Hot or Warm its straight hot water, 125 degrees. I would think on Warm it would mix some Cold water and Hot water. If I choose Cool or Cold its straight cold water 60 degrees.

On Heavy its the same as Quick. If I choose Hot or Warm its straight hot water, 125 degrees. If I choose cool or cold its straight cold water, 60 degrees.

So the Hot and Cold Valves are working its just the Wash Temps of Warm and Cool don't seem to be mixing? Any idea if this is just how my Washing Machine is working? Or is there something wrong with it?

Also there was a loud banging during spin cycle so I took the back off to see what was going on. It was just a clip that holds a wire in place fell out and the wire was banging against the back of the frame. While the back was off I noticed it looked like my washer has a heating element. Wires going to it and everything however when I look up that model at parts stores and read reviews online at Home Depot everything points to it not having a heating element.

thanks for any help in advanced
Jay