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DGF  
#1 Posted : Tuesday, December 8, 2015 10:44:13 AM(UTC)
DGF

Rank: Member

Groups: Registered
Joined: 9/12/2008(UTC)
Posts: 11

I have a Samsung WF330ANW front loader - it is exhibiting all the symptoms of not getting power: dead panel, no error codes, totally silent....

The unit is out of the warranty period, but still relatively new (2.5 years old?).

The washer was in the middle of a wash cycle when it failed - with a full load of clothes and water....since removed.

I do have 110v at the downstream side of the noise filter.

I read that these symptoms can be caused by a bad display PCB, so I replaced this component as well as the PCB associated with the rotary dial - still no go, so I swapped out the main control board located at the rear of the unit - same results.

I have the service manual and wiring diagram, but don't see any internal fuses that might be the culprit. I presume that any safety cutouts - water level, open door, etc, - wouldn't disable the whole appliance, but I'm really struggling to know what to do next. Does anyone have any ideas?

Many thanks in advance for any guidance anyone can give.

Dave
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DGF  
#2 Posted : Monday, December 28, 2015 10:22:48 AM(UTC)
DGF

Rank: Member

Groups: Registered
Joined: 9/12/2008(UTC)
Posts: 11

Quick update: I also replaced the main control board too - still dead as a dodo.

I have tried three times to get a technician out to my house, but each time no one showed up.

I also emailed Samsung support, but they don't even have the courtesy to respond or even acknowledge my email.

I'm getting to the point where I need to junk this piece of garbage - do any of the pros on the site have recommendations for a quality brand I should look at?

Dave
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