During a wash, my Whirlpool model LSQ9264HQ0 washer suddenly stopped agitating, and making a loud high pitched sound - sort of like slipping gears. The pump did empty the tub, but without spinning.

I removed the agitator to see if the spline that drives it was damaged or stripped; it seems OK (but MAN was it dirty in there, in the softener dispenser and below the dust cap!)

I know next to nothing about washers, but to my ear, the noise seems like the sound of stripped or slipping gears. My bet is the transmission, but that's just a WAG (Wild Ass Guess).

I would appreciate any help or advise.

Thanks.

fairbank56,

Thanks - you were right. I didn't see any crumbled rubber under the washer, so I thought it was something else. But when I took it apart, I saw that one of the plastic pieces was broken, and tiny bits of rubber were stuck up on the side of the motor.

Bought the part on APP - delivered the next day! (Saturday, no less!), and it went in quick and easy. The Mrs. is much happier now! :-)

Thanks!