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rod910  
#1 Posted : Monday, March 17, 2014 3:57:40 PM(UTC)
rod910

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Joined: 1/12/2014(UTC)
Posts: 2

My LG WM1814CW seems to have a drum balance problem. At high spin speeds, the drum rubs against the rubber seal, and starts smoking. I took the back cover off but did not see any thing obvious. I read at another site about a spider that can break and lead to this. But I did not find the other symptoms that should come with a broken spider.

When we run the washer at medium spin speed and keep the load small we don't see the problem.

Any one have experience with this problem?
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mr_mjsjr  
#2 Posted : Monday, March 17, 2014 4:26:20 PM(UTC)
mr_mjsjr

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Joined: 3/16/2014(UTC)
Posts: 55

does you door boot appear excessively distorted? occasionally the clamp can slip and the boot turns. if so, you would need to realign the boot. does the basket hang low? if so, you may have a broken shock. the suspension spring will hold it up, but there will be no support underneath. you can remove the back panel and peer inside to verify. the worst case scenario is that the spider broke or there is play in the bearing. generally, you will hear a knocking noise as the unit spins. to check, merely grasp the inner tub w/ your thumbs and hold the outer tub w/ you finger and see if there is movement between them. turn the basket and try all the way around. if so; the spider is broken or there is play in the bearing. the way to distinguish is if the movement is consistently in the same spot. that would be the broken bracket on the spider
tmreilly  
#3 Posted : Wednesday, April 2, 2014 8:39:25 PM(UTC)
tmreilly

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Joined: 4/2/2014(UTC)
Posts: 1

I had the exact same problem with an unbalanced inner tub rubbing against and burning off pieces of the rubber door gasket. There weren't any knocking or banging noises that typically indicate a bearing or spider problem, but it turned out to be a broken spider after all. I ordered a replacement, but one of the three sides was already showing fatigue right out of the box. It had a slight bend and tiny fractures along the entire length of both the top and bottom. Appliance Parts Pros quickly sent out a replacement free of charge and kindly refunded my shipping charges, too.

It was pretty difficult to get the original spider off the inner tub because the screws on each end were rusted and the gunky build up sort of fused the spider to the drum. After some careful banging (with a rubber mallet and a hammer) and prying (with a putty knife, a screwdriver, and a Stanley "Wonder Bar") it eventually came off, but next time I'd consider replacing the entire inner tub assembly which includes a spider already attached. It's about $50 more, but I'm guessing it's worth it.
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