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marnidyce  
#1 Posted : Sunday, January 20, 2013 7:35:17 PM(UTC)
marnidyce

Rank: Member

Groups: Registered
Joined: 1/20/2013(UTC)
Posts: 1

We have replaced the pump on the machine & it still will not drain. Fills, agiates & spins, however when it suppose to drain, water fills in the tub while it is spinning & no water drains. What else could be wrong?
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Gene  
#2 Posted : Monday, January 21, 2013 2:34:20 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

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Hello,

Did it show any error code?

If it did, post it.

If it did not, perform the diagnostic tests as instructed in the attached tech sheet and post the results.

Gene.
File Attachment(s):
Tech Sheet - 3954356 - Catalyst 11020096993.pdf (276kb) downloaded 19 time(s).
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