Rank: Member
Groups: Registered
Joined: 1/19/2008(UTC)
Posts: 2
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Work fine unless wife tries to scramble 2 eggs or cook 1 potatoe. Shuts down and date time needs to be reset. Does not happen if cup of water added or cook at reduced power. Wife pushing for new microwave. HELP!
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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How long it runs before shuts down?
How long it stays off?
Gene.
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Rank: Member
Groups: Registered
Joined: 1/19/2008(UTC)
Posts: 2
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The microwave would run for only 2 or 3 seconds after pushing the 30 second button. Clock screen would require reset. Starts immediately after clock reset. Will shut down again in seconds unless reduce power level or add a cup of water. Small quantity of food and low density seem to trigger a sensor. Problem never happens with even a half cup of water.
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Most likely the problem caused by the electromagnetic waves, leaking from the magnetron and interfering with the control board. - The part number for the magnetron is AP2025937 Gene.
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