Rank: Member
Groups: Registered
Joined: 8/12/2009(UTC) Posts: 4
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I have purchased a new Frigidaire FEX831FS laundry center. It takes hours to dry. When I open the dryer door it is only mild heat present. Today I turned it on and went to check the outside vent and found that there is a strong vacuum, not exhaust! Any ideas? Is something wired backwards. Could this have been an installer error or factory error?
Thank you!
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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Well that is amazing
This is a factory error, and you should call for warranty service. They will make it right, but don't use the dryer until they do.
Good luck.
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Rank: Member
Groups: Registered
Joined: 8/12/2009(UTC) Posts: 4
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Thank you sidfink43. Sounds like this is the first you heard of that one?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC) Posts: 11,699
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Yeah, its like they installed the motor backwards, whichI did not know was even possible (because fitings would not line up) or somehow the windings in the motor are reversed.
I would think they will replace your machine with a new one. Let us know what they do.
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