I suspect what is happening is that your cold water is simply not functioning. For this reason when you select warm, you only get the hot portion. It will not start the rinse cycle because the rinse is cold water, and cold water is not coming in. The rinse will only start after the cold water has entered to the correct level.

You need to check both the cold water hose and the inlet valve screen for obstruction.

If there is not an obstruction, then the likely problem is in your valve assembly, which will have to be replaced, since the cold water valve isnot opening as it should. Before doing that you can check to see that 120 volts are getting to the cold water solenoid when it should be. If it is, replace the valve assembly.

I do not know what the sound is that you hear when only cold water is selected, but I cannot beleive it is cold water running as you would either see it in the machine, or running all over the floor.

Anyway, check it out and let us know what you find out. To get your water inlet valve assembly, post the full model number and check with the APP parts section.

Good luck.

Sounds like you have done a complete job of diagnosis. I think the new valve will solve your problem nicely.

Let us know what happens, thanks

Nice going Gene, glad you got it fixed. I know it was pricey, but it would have been a $150.00+ service call, and take a look at new machines when you get a chance.

Thanks for updating us, it is very helpful!

If memory serves, these machines have touchy lid switches. Try applying some pressure in the closing direction and select a spin cycle. If it spins, the lid switch is suspect. May just need a simple adjustment, or a complete replacement. It's an assembly, so it'll be pretty costly.

Again, glad you got it fixed and thanks for updating us on the cable; I usually say check the connections as a last resort, now maybe I will say it as the first thing.