Rank: Member
Groups: Registered
Joined: 5/8/2009(UTC) Posts: 3
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I can not get the door open. I have stopped the running of the machine by turning the swtich to off. However, I can not get the door open. When I tried to lift and step on the foot bar, nothing.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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What is the complete model number of the trash compactor?
Gene.
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Rank: Member
Groups: Registered
Joined: 5/8/2009(UTC) Posts: 3
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I do not have it. Since I can not find the original paperwork, plus I can not open the door. Help! Sorry I'm so vague. I have set up an appointment with a service person for Monday. I did find a metal spring on the floor of the kitchen. I'm assuming it goes to the compactor.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Open the bag storage compartment on top of the unit and look for the model number on the side wall inside.
If it's not there then remove the trash compactor from the cabinet. Remove the rear panel, and using an adjustable wrench, turn the large nut to lift up the ram. Remove the drawer and look for the model number on the frame.
Gene.
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Rank: Member
Groups: Registered
Joined: 5/8/2009(UTC) Posts: 3
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Thank you Gene. We have ordered a new one. Repair man said it would cost $300.00 to fix it and the gear may be stripped. thanks for your help.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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