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Charlene Tate  
#1 Posted : Friday, May 8, 2009 10:30:21 AM(UTC)
Charlene Tate

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Joined: 5/8/2009(UTC)
Posts: 3

I can not get the door open. I have stopped the running of the machine by turning the swtich to off. However, I can not get the door open. When I tried to lift and step on the foot bar, nothing.
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Gene  
#2 Posted : Friday, May 8, 2009 8:10:48 PM(UTC)
Gene

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What is the complete model number of the trash compactor?

Gene.
Charlene Tate  
#3 Posted : Saturday, May 9, 2009 9:19:35 AM(UTC)
Charlene Tate

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I do not have it. Since I can not find the original paperwork, plus I can not open the door. Help! Sorry I'm so vague. I have set up an appointment with a service person for Monday. I did find a metal spring on the floor of the kitchen. I'm assuming it goes to the compactor.
Gene  
#4 Posted : Sunday, May 10, 2009 1:03:00 PM(UTC)
Gene

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Open the bag storage compartment on top of the unit and look for the model number on the side wall inside.

If it's not there then remove the trash compactor from the cabinet. Remove the rear panel, and using an adjustable wrench, turn the large nut to lift up the ram. Remove the drawer and look for the model number on the frame.

Gene.
Charlene Tate  
#5 Posted : Monday, May 11, 2009 10:57:55 AM(UTC)
Charlene Tate

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Joined: 5/8/2009(UTC)
Posts: 3

Thank you Gene. We have ordered a new one. Repair man said it would cost $300.00 to fix it and the gear may be stripped. thanks for your help.
Gene  
#6 Posted : Monday, May 11, 2009 11:34:49 AM(UTC)
Gene

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You are welcome.

Gene.
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