Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
GigaRacer  
#1 Posted : Wednesday, October 19, 2011 5:03:53 PM(UTC)
GigaRacer

Rank: Member

Groups: Registered
Joined: 10/19/2011(UTC)
Posts: 2

Sometimes the microwave works as normal.

However, much more frequently, there are times when the microwave will be powered on but not running and then it will spontaneously start running as if it's heating something (this seems to occur after recent use or most often after the door is closed after a legitimate use of the microwave). I don't believe during this time that it's actually heating anything, it just appears that it does, i.e. light inside microwave turns on, fan turns on, turntable turns. While this is going on the clock just shows the time, there is no countdown of time (I guess b/c it was never told to start). Pushing the Stop button on the control panel does not shut the running microwave off. The only easy way to do so is to push the door eject lever (in the lower right) and the opening of the door stops the microwave from running. I also noticed that the door doesn't have to literally open to stop the microwave from running, just a little push of the door eject lever stops the microwave from running and the door stays closed.

Obviously this is unsettling b/c it's a possible fire hazard. Any advice as to why the microwave would function like this? Is this a switch problem?

If you recommend a part, if possible, please include the part number so it's easy for me to order.

I think the microwave is repairable and I don't want to throw it away if it can still be put to good use (or maybe 13 years of service is enough; it did get used daily). I greatly appreciate any advice and help you can offer.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Thursday, October 20, 2011 12:57:10 PM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
I would scrap the unit.
It is just too dangerous to play with.
It sounds like there is a problem with the control board which probably would be a fairly expensive part.

I could not find any tech info on this unit as you are missing several digits (3 I think) at the end of the model number.
565 does tell you that it is a Sanyo manufactured unit.

The reason that just a gentle push on the eject button stops it is that the door interlock switches open before the actual door opens. This ensures that the magnetron is shut off before you actually get the door open.
THIS FORUM IS DEAD!!!!!!!
GigaRacer  
#3 Posted : Thursday, October 20, 2011 4:55:33 PM(UTC)
GigaRacer

Rank: Member

Groups: Registered
Joined: 10/19/2011(UTC)
Posts: 2

@Denman:

The full model number is Kenmore 565.68490790. I forgot the 790 on the end. Didn't see it on the doorjam; was going off the one in the manual.

Does the full model number change anything in your diagnosis?

Thanks.
denman  
#4 Posted : Sunday, October 23, 2011 7:58:58 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
[COLOR="DarkRed"]Does the full model number change anything in your diagnosis?[/COLOR]
No I would still scrap it.
Also I went to the Sears parts site and it looks like the control board and the keypad are obsolete.
THIS FORUM IS DEAD!!!!!!!
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.