Whirlpool Duet service manual?? Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: 110.49962602	Brand: Kenmore	Age: 1 - 5 years
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richappy		#1 Posted : Tuesday, July 19, 2011 1:02:31 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 9/10/2007(UTC) Posts: 9,586 Was thanked: 2 time(s) in 2 post(s)		Does anyone know where I can get a service manual for this 2 yr old washer?
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Joe / APP Team		#2 Posted : Tuesday, July 19, 2011 5:35:38 AM(UTC)
Rank: Advanced Member Groups: Moderators Joined: 7/14/2010(UTC) Posts: 5,222 Was thanked: 1 time(s) in 1 post(s)		Originally Posted by: richappy Does anyone know where I can get a service manual for this 2 yr old washer? Rich, Looks like a basic "Duet" front load washer. What seems to be wrong ? may be I could help ? We can't copy and or send from the system, makes things rough sometimes. :) :) :)
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richappy		#3 Posted : Tuesday, July 19, 2011 5:41:16 AM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 9/10/2007(UTC) Posts: 9,586 Was thanked: 2 time(s) in 2 post(s)		The washer flashes a F71 code and the motor will not run. Diagnostics says to check ccu and communication lines. I suspect a bad connection All the unit will do now is beep when you press the on button, no lights go on.
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Joe / APP Team		#4 Posted : Tuesday, July 19, 2011 10:27:02 AM(UTC)
Rank: Advanced Member Groups: Moderators Joined: 7/14/2010(UTC) Posts: 5,222 Was thanked: 1 time(s) in 1 post(s)		Originally Posted by: richappy The washer flashes a F71 code and the motor will not run. Diagnostics says to check ccu and communication lines. I suspect a bad connection All the unit will do now is beep when you press the on button, no lights go on. Rich, You have it coverred, a communication error. A quick check, disconnect the motor control harness from the CCU, if the code disappears, bad motor control board or loose connection. if the code stays bad, CCU. :cool: :cool: :cool:
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richappy		#5 Posted : Tuesday, July 19, 2011 1:08:07 PM(UTC)
Rank: Advanced Member Groups: Senior Expert Joined: 9/10/2007(UTC) Posts: 9,586 Was thanked: 2 time(s) in 2 post(s)		Thanks Joe, I heard of that test before, but the washer is really dead now, nothing displayed. Anyway, told customer to get a repair site that has access to factory advice.
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Joe / APP Team		#6 Posted : Tuesday, July 19, 2011 2:08:14 PM(UTC)
Rank: Advanced Member Groups: Moderators Joined: 7/14/2010(UTC) Posts: 5,222 Was thanked: 1 time(s) in 1 post(s)		Originally Posted by: richappy Thanks Joe, I heard of that test before, but the washer is really dead now, nothing displayed. Anyway, told customer to get a repair site that has access to factory advice. Rich, Well, you tried, if it's a "goner" I would presume the CCU gave up. I wish ServiceMatters was a bit more "friendly". I should have downloaded as much as possible before they went to a "proprietary" web site. :( :( :(
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