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ms michelle  
#1 Posted : Monday, January 24, 2011 3:05:15 PM(UTC)
ms michelle

Rank: Member

Groups: Registered
Joined: 1/24/2011(UTC)
Posts: 2

Please help my Jenn-air oven is not working although the stove top still functions. The touchpad does not work, none of the function keys respond, the numeric pad does beep on touch but does not register on display, after power off and power on Display reflects **the following **error codes: **EE214 M214

Appears to be affecting any part of the oven which requires digital input.

Please tell me there is a reset button or something I can clear to fix?

Brand: Jenn Air
Type: Oven slide in down draft/ electric
Country: USA
Model: JES9750BAS
Serial: 11606533JL**
manufactured June of 2006??
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ms michelle  
#2 Posted : Monday, January 31, 2011 12:47:31 PM(UTC)
ms michelle

Rank: Member

Groups: Registered
Joined: 1/24/2011(UTC)
Posts: 2

Still no response from repair forum. Please please help.
Gene  
#3 Posted : Monday, January 31, 2011 6:23:12 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Ms Michelle,

Sounds like the problem is a bad key pad or its ribbon cable. It comes as a part of the control panel. So you have to replace the whole control panel.

- The control panel Part number: AP4367330
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