Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
FridgeIssue  
#1 Posted : Tuesday, December 7, 2010 4:06:11 PM(UTC)
FridgeIssue

Rank: Member

Groups: Registered
Joined: 12/7/2010(UTC)
Posts: 2

Hi,

I have a 9 year old GE PSC23NGN side by side and the water dispenser is no longer working. We have had numerous issues with the temp staying at the suggest levels and from what the tech said the water line in the door froze and we need to replace the whole door. When the water line freeze do you have to replace the door? Is there a place where I can buy a service manual and simply take the door apart and replace the hose(s)?

Any help is much appreciated. I just can't believe replacing the door for $250 + labor is the best alternative......

By the way GE was out here and couldn't fix the temp and then a local guy came out and got the temps are holding but then the water line froze.

Cheers...
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
applianceman  
#2 Posted : Tuesday, December 7, 2010 8:01:12 PM(UTC)
applianceman

Rank: Member

Groups: Registered
Joined: 3/28/2009(UTC)
Posts: 1,648

[FONT='Times New Roman']This isn’t one of the models that the doors need replacing. GE makes a heater that will correct the water line freezing part number [/FONT]WR49X10173. If the heater has already been installed then there isn’t much you can do.

GE Refrigerators Repair Guide
FridgeIssue  
#3 Posted : Wednesday, December 8, 2010 9:22:11 AM(UTC)
FridgeIssue

Rank: Member

Groups: Registered
Joined: 12/7/2010(UTC)
Posts: 2

Hi,

I appreciate the feedback......I need to add a little more to the story.....

We had a local guy come out and he said because the hose in the door is split that we need to replace the door. When you dispense water the water leaks out thru the bottom of the door. (I think it froze and the hose burst.) So what I would like to do is see if there is a way to simply replace the hose. Up until the fridge stopped being able to managed its tempature we never had an issue. It appears to be working correctly again. So is there a website where I can purchase the service manaual to see how the door come apart so I can replace the hose or can you tell me how to take the door a part to replace the hose?
applianceman  
#4 Posted : Wednesday, December 8, 2010 6:06:13 PM(UTC)
applianceman

Rank: Member

Groups: Registered
Joined: 3/28/2009(UTC)
Posts: 1,648

In this case you do have to replace the door to correct this problem. The door cannot be taken apart so you cannot replace the water line.


Don't kill the messenger lol.
Users browsing this topic
Guest (3)
Similar Topics
Water dispenser not working GE Profile PSHs6TGXBDS (Refrigerator & Freezer Repair)
by klkaylor78 2/3/2024 11:07:08 AM(UTC)
Frigidaire Refrigerator Ice Maker and Water Dispenser not working (Refrigerator & Freezer Repair)
by kehoetj 5/9/2023 3:57:44 PM(UTC)
Frigidaire ice maker and water dispenser not working (Refrigerator & Freezer Repair)
by goozpah 1/20/2023 6:39:18 AM(UTC)
Kenmore Elite 795.72489.411 water dispenser not working (Refrigerator & Freezer Repair)
by fjfagergren 5/31/2021 1:16:48 PM(UTC)
Water dispenser not working hums but no water. (Refrigerator & Freezer Repair)
by mouse51180 4/5/2019 4:44:02 PM(UTC)
Water Dispenser not working but ice maker is still working (Refrigerator & Freezer Repair)
by Bobby-Houston 1/14/2019 1:01:20 PM(UTC)
water dispenser not working (Refrigerator & Freezer Repair)
by tmeiss 8/29/2016 2:11:03 PM(UTC)
Water dispenser not working, parts replaced (Refrigerator & Freezer Repair)
by pdog 5/11/2015 4:23:01 PM(UTC)
GE Refrigerator water dispenser not working (Refrigerator & Freezer Repair)
by Jinxpalm 3/4/2015 1:26:52 PM(UTC)
Water dispenser not working with filter. Works without filter (Refrigerator & Freezer Repair)
by kathut 9/2/2014 7:25:16 AM(UTC)
water dispenser not working (Refrigerator & Freezer Repair)
by help810 8/3/2014 6:33:56 PM(UTC)
LG Frig Ice & Water dispenser not working, No Light (Refrigerator & Freezer Repair)
by LG_Frig_Dispenser_Problem 12/20/2013 4:03:40 PM(UTC)
Water dispenser not working. (Refrigerator & Freezer Repair)
by DVDA247365 11/12/2013 11:44:19 AM(UTC)
produce drawer too cold; water dispenser not working (Refrigerator & Freezer Repair)
by houseofreg 5/13/2013 5:12:15 AM(UTC)
water dispenser not working after actuator replacement (Refrigerator & Freezer Repair)
by rd27 3/13/2013 10:55:05 AM(UTC)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.