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kilimar  
#1 Posted : Monday, June 3, 2024 2:34:22 PM(UTC)
kilimar

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I haven't been able to solve my OE error. I took the motor out and while there was sludge in the housing, behind the gasket (acceptable, like an aquarium filter pump), it was functioning properly. There was also sediment/sludge in the hose to the drain but water is able to flow through it out issue. However, since I took it out, I cleared it using the a manual drain cleaner. As the last step, I replaced the pump but the error continues. In the test mode, all 11 (or 12?) steps worked properly including the drain pump test. I do have a question, the pump wiring (brown & black), based on the video (I forgot to take a picture) put brown to the N and black to the L. Is that correct? Does anyone have any other suggestions on how to fix the OE error or troubleshoot the issue?


Results of the water frequency sensor test -
Empty tub is 250 and full is 227/223, which I think is correct?

Edited by user Sunday, June 9, 2024 4:39:32 PM(UTC)  | Reason: Added Water Frequency Sensor Test.

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WilliamM/APP Team  
#2 Posted : Tuesday, June 4, 2024 8:31:12 AM(UTC)
WilliamM/APP Team

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Kilimar, thank you for your question. The pressure sensor reading should measure less than 250 when the tub is empty. This can indicate a clogged pressure tube or a failure in the pressure switch. The pressure hose can be checked for clogs at the port below the tub. In regards to the drain motor, the brown wire would go to L while the black wire would go to N.
thanks 1 user thanked WilliamM/APP Team for this useful post.
kilimar on 6/9/2024(UTC)
kilimar  
#3 Posted : Sunday, June 9, 2024 4:37:20 PM(UTC)
kilimar

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Originally Posted by: WilliamM/APP Team Go to Quoted Post
Kilimar, thank you for your question. The pressure sensor reading should measure less than 250 when the tub is empty. This can indicate a clogged pressure tube or a failure in the pressure switch. The pressure hose can be checked for clogs at the port below the tub. In regards to the drain motor, the brown wire would go to L while the black wire would go to N.


Thank you. I was going to pre-emptively replace the pressor sensor but decided since I already had the top off and the tools out...

The white plastic connector; the port was plugged with a gel like substance (probably softener). Cleaning that stuff out fixed the problem. Again, thank you for responding and the suggestion!

FYI - As for the Motor wiring. I found out that the motor is AC, rather than DC, so I don't believe the wiring should not matter. However, since it's marked, will correct & connect as designed.


Note #1 to self: If I can remember, I'll perform the Water Frequency test again and post the numbers for future reference.

Edited by user Sunday, June 9, 2024 4:46:11 PM(UTC)  | Reason: Not specified

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