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	Brand: Samsung	Age: Less than 1 year
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sam_legend		#1 Posted : Friday, August 5, 2016 4:56:21 AM(UTC)
Rank: Member Groups: Registered Joined: 8/5/2016(UTC) Posts: 3		Hello, I have a new Samsung Washer top load washing machine, the one with the Glass lid and the sink. It is a two piece lid, and it is supposed to have the slow or soft close feature. It does not soft close, it slams shut. If I separate the lids from each other, they will slow close individually, but when the sink and lid are latched together it falls shut. There has got to be a way to adjust the tension on the hinge mechanism, but I can't find anything. Do any of you know anything about this? I would call Samsung for warranty, but to tell the truth, I'd rather fix it myself than have to mess with their "Certified Technicians" that they send in from 2 hours away. The last time they tore the washing machine apart 3 separate occasions making it worse each time. Samsung replaced the washer as a lemon... and gave me this one... one that works right.. but the lid doesn't. Is this an easy fix, or do I need to mess with them again? Thanks for your help... Sam


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sam_legend		#2 Posted : Wednesday, August 17, 2016 7:50:44 AM(UTC)
Rank: Member Groups: Registered Joined: 8/5/2016(UTC) Posts: 3		Nobody has messed with a door hinge with slow close?? Surely one of you have.. Sam


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sam_legend		#3 Posted : Tuesday, October 18, 2016 8:55:21 AM(UTC)
Rank: Member Groups: Registered Joined: 8/5/2016(UTC) Posts: 3		still no one?


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Guest		#4 Posted : Wednesday, January 18, 2023 5:04:48 AM(UTC)
Rank: Guest Groups: Registered Joined: 8/10/2018(UTC) Posts: 0 Location: 99556 Was thanked: 4 time(s) in 4 post(s)		Recommendation to replace tension rods DC61-04129A and slow release lifters.DC97-19700D


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