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This morning my wife started the washer but forgot to turn on the water. About 10 minutes into the cycle the F8 E1 error code came up. I immediately saw that the water was off and turned it on. It sounded like the pump started running. I pushed the off button and pushed it again (as suggested in the manual). The pump still kept on running. After a couple of minutes I unplugged it and waited then plugged it back in again. The pump (or what sounds like a pump) still keeps running and now none of the buttons do anything. The door is also locked. I have left the machine unplugged but still can't get the door open to remove the clothes.
This machine is less than a month old! (Grrrr). Any quick fixes out there? Reset buttons? Reboot options?
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Rank: Member
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Joined: 10/18/2010(UTC)
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Was thanked: 1 time(s) in 1 post(s)
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FYI, I called Whirlpool service since my machine was under warranty. The service guy came and I watched him reset the control panel, which on my machine was responding to nothing. He pushed "Wash Temp", "Spin", "Soil" three times in a row. The control panel magically came to life again with the error code which was cleared and, voila, working machine.
The problem seems to have been that the installers put the discharge tube too far down the drain and, when my wife forgot to turn on the water, the machine sucked up water from the trap below (yuck).
Another tip he gave me was that on this Whirlpool model WFW70HEBW the pump runs for about 10 minutes when the machine is plugged in. So if your power goes off and comes back on, don't be surprised if the machine seems to start on its own. It will go off after literally 10 minutes which seems like a lifetime when you're standing there watching it.
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 1 user thanked donald188 for this useful post.
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Rank: Member
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Joined: 5/16/2014(UTC)
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I know this was an old post but the info helped a bunch. I inadvertently left the cold water spigot off and my wife did a load of wash. Error message and locked front. The Wash temp, Spin , Soil 3 times reset worked. I don't know when a series of beeps sounded so good and knowing that the drain cycle for 10 minutes was part of the reset set my mind at ease. Thanks for sharing
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Rank: Advanced Member
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Joined: 3/29/2009(UTC)
Posts: 11,699
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If it is less than one month old it should be under factory warranty.
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Rank: Member
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Joined: 8/1/2014(UTC)
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Thank you so much, Don. I had the same issue today. When I called customer care, they gave me an appointment 5 days from now. I was worried as my clothes are stuck in the washer. This really helped and it worked for me. Thank you so much !!! :)
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Rank: Member
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Joined: 8/2/2014(UTC)
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All,
Called customer service, totally useless got disconnected twice, "We can't call you back". Gave me a totally different reset code that didn't work. Your code above WORKED GREAT. To clarify, push "wash temp", then "spin" then "soil", do that three times. Machine came to life, I had to wait 10 minutes for the drain pump to stop before I could clear the code and get the machine working again. WRITE DOWN YOUR SERIAL NUMBER, before you have problems, because after, you can't open the door!!! (unless you use the above, very helpful information). THANKS AGAIN, AND THANKS APPLIANCEPARTSPROS, for helping the working man.:D
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Rank: Member
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Joined: 10/22/2014(UTC)
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This magic code worked for me a few weeks ago :) when we encountered the same issues described above on our 14-month old washer... this was after my wife spent over 1 1/2 hours on the phone with two different folks at Whirlpool -- the last person even went as far as telling us to schedule a service call.
Last week I wrote to Whirlpool to tell them that I was not very happy with the advice that they had provided. I got an answer back today and they claimed that they were "not aware of a ‘magic code’ that would reboot your Whirlpool washer back to a working state." I find that really amazing (and frightening).
I hope others find this solution before spending money on service calls.
THANKS,
/jeff
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Rank: Member
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Joined: 12/13/2014(UTC)
Posts: 1
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Thanks guys just bought a maytag and forgot to turn on water. Did the steps 3 times. Works perfectly
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Rank: Member
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Joined: 12/21/2014(UTC)
Posts: 1
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Just wanted to add my voice in agreement--the magic button sequence worked! Thanks for posting that, undoubtably saved me a service call! fyi, I also had to wait 10 minutes for the drain sequence to finish. (Wasn't sure it was ever going to stop!)
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Rank: Member
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Joined: 2/17/2015(UTC)
Posts: 2
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Thanks to Don for the code on the F8 E1 code reset- Did the words three times and it started working again. I appreciate it so much as we don't have the extra money to pay a repairman!! I just don't know what caused it to lock. If it has to do with the below zero temps and water wasn't coming in? Thanks so much DON!!!
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