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Thank you and the forum for us DIY'ers.
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Rank: Member
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Originally Posted by: ktm520  I had the same problem getting the OL error and finally, after replacing several un-needed parts, found out how to fix it. So if your have the Kenmore Oasis or the Whirlpool Calypso, then read this before buying any parts.
OK, first off lets define what OL really stands for. Most people think it means "Over Load", but it actually stands for "Outa Luck" because every time I would replace a part that was suppose to fix the problem I would still get the "Outa Luck" error. So after buying a new "wire harness & motor control" for $100 and a new "Electronic control" for $200, I finally dug in and started ripping the machine apart to figure it out.
What I found out is that there is a critical function I kept reading about but did not exactly know what it actually meant, and that is that the basket needs to "float". Floating is when the tub fills up with water to a certain level the outter basket will rise about 1 inch from the center agitator. What this does is disengage the basket from the motor so that the agitator can rotate independently from the basket. If the basket does not float then when it trys to agitate the whole basket will turn back and forth at the same speed as the agitaor and this will cause the OL error code. The reason it gives the OL code is because if you pile too many clothes in the washer then it can keep the basket from floating properly.
I was getting the OL error even when there was only 2 small items in the washer, so it was not floating for some other reason besides being overloaded. You can check to see if the basket is floating freely by grabbing the inside top lip of the basket on both sides and pull up and if the basket raises about 1 inch then it is ok. But if it does not raise then you know there is a problem.
To fix the problem if the basket is not floating you will have to take the washer apart. Below are the steps to follow if you are mechanically able to tackle it,
1. Unplug the power cord
2. Lift the top of the washer up, to do this there are 2 latches in the seams between the top and the bottom sections. These latches are about 6 1/2 inches from the right side and left side of the washer. You need to insert a small screwdriver (be careful not to scratch the paint) and push the latch while lifting the top section.
3. The top will actually fold back leaving the inner tube fully exposed. Support the glass lid so it doesn't get damaged because it is very heavy and will fall open when you flip the top back.
4. Remove the plastic top of the tub. There is one hose connected at the back and there are several snaps around the outter edge that hold it on. Remove the hose and unsnap the snaps and set it aside.
5. Remove the cap covering the very center of the agitator. It is just snapped in place and can be pryed off with a small screwdriver.
6. Remove the center screw under the cap.
7. Remove the agitator, you need to lift it evenly and might have to work your way around by pulling on one of the three fins and then the next and so on. I also had luck using a small pair of needle nose pliers and grabing a small lip inside the area where the screw was and pulling from there.
8. Remove the 6 phillips screws in the middle holding the plastic top gear in place. Be very careful you don't drop one of the screws because it can fall through the slots in the basket and be lost below.
9. Remove the plastic top gear.
10. Pull the plastic lower gear off of the splined shaft. It should pull right off.
11. Now you need to pull the basket up and off of the shaft. This is where you might have problems because the basket might be corroded to the shaft. If you can grab the basket on both sides under the outter lip and pull upward it might pull up. If not, then you will have to figure out a way to get it off.
12. Once the basket is off you will notice there is liquid inside of it. That is factory sealed in there so do not worry about that, it is normal.
13. With the basket is off you will be able to see that the shaft is probably corroded and the inside bearing on the basket is corroded. Clean these both off very good and check to see if the basket can easily go back on the shaft and slide up and down without getting stuck. I had to sand and file the shaft a little bit to get it totally cleaned up. The inned bearing of the basket is plastic so it is pretty easy to clean with light sanding.
14. Reassemble in the reverse order and your done. Check to make sure the basket can easily float now by pulling up on it from the top inside lips.
I hope this saves some people a lot of aggrivation and money.
Read more: http://forum.appliancepartspros...n-off.html#ixzz1QL17x5lV
http://forum.appliancepartspros.com Thank you. These detailed instructions helped me fix my 'ol' error code. Very cool!
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Rank: Member
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Joined: 9/7/2014(UTC)
Posts: 2
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Originally Posted by: ktm520 I had the same problem getting the OL error and finally, after replacing several un-needed parts, found out how to fix it. So if your have the Kenmore Oasis or the Whirlpool Calypso, then read this before buying any parts.
OK, first off lets define what OL really stands for. Most people think it means "Over Load", but it actually stands for "Outa Luck" because every time I would replace a part that was suppose to fix the problem I would still get the "Outa Luck" error. So after buying a new "wire harness & motor control" for $100 and a new "Electronic control" for $200, I finally dug in and started ripping the machine apart to figure it out.
What I found out is that there is a critical function I kept reading about but did not exactly know what it actually meant, and that is that the basket needs to "float". Floating is when the tub fills up with water to a certain level the outter basket will rise about 1 inch from the center agitator. What this does is disengage the basket from the motor so that the agitator can rotate independently from the basket. If the basket does not float then when it trys to agitate the whole basket will turn back and forth at the same speed as the agitaor and this will cause the OL error code. The reason it gives the OL code is because if you pile too many clothes in the washer then it can keep the basket from floating properly.
I was getting the OL error even when there was only 2 small items in the washer, so it was not floating for some other reason besides being overloaded. You can check to see if the basket is floating freely by grabbing the inside top lip of the basket on both sides and pull up and if the basket raises about 1 inch then it is ok. But if it does not raise then you know there is a problem.
To fix the problem if the basket is not floating you will have to take the washer apart. Below are the steps to follow if you are mechanically able to tackle it,
1. Unplug the power cord
2. Lift the top of the washer up, to do this there are 2 latches in the seams between the top and the bottom sections. These latches are about 6 1/2 inches from the right side and left side of the washer. You need to insert a small screwdriver (be careful not to scratch the paint) and push the latch while lifting the top section.
3. The top will actually fold back leaving the inner tube fully exposed. Support the glass lid so it doesn't get damaged because it is very heavy and will fall open when you flip the top back.
4. Remove the plastic top of the tub. There is one hose connected at the back and there are several snaps around the outter edge that hold it on. Remove the hose and unsnap the snaps and set it aside.
5. Remove the cap covering the very center of the agitator. It is just snapped in place and can be pryed off with a small screwdriver.
6. Remove the center screw under the cap.
7. Remove the agitator, you need to lift it evenly and might have to work your way around by pulling on one of the three fins and then the next and so on. I also had luck using a small pair of needle nose pliers and grabing a small lip inside the area where the screw was and pulling from there.
8. Remove the 6 phillips screws in the middle holding the plastic top gear in place. Be very careful you don't drop one of the screws because it can fall through the slots in the basket and be lost below.
9. Remove the plastic top gear.
10. Pull the plastic lower gear off of the splined shaft. It should pull right off.
11. Now you need to pull the basket up and off of the shaft. This is where you might have problems because the basket might be corroded to the shaft. If you can grab the basket on both sides under the outter lip and pull upward it might pull up. If not, then you will have to figure out a way to get it off.
12. Once the basket is off you will notice there is liquid inside of it. That is factory sealed in there so do not worry about that, it is normal.
13. With the basket is off you will be able to see that the shaft is probably corroded and the inside bearing on the basket is corroded. Clean these both off very good and check to see if the basket can easily go back on the shaft and slide up and down without getting stuck. I had to sand and file the shaft a little bit to get it totally cleaned up. The inned bearing of the basket is plastic so it is pretty easy to clean with light sanding.
14. Reassemble in the reverse order and your done. Check to make sure the basket can easily float now by pulling up on it from the top inside lips.
I hope this saves some people a lot of aggrivation and money.
Read more: http://forum.appliancepartspros...n-off.html#ixzz1QL17x5lV
http://forum.appliancepartspros.com This is the best answer I have seen so far on the web! finding the problem before changing parts is the key to being a good Fixer not a hack. You are a true Fixer not a hack thank you. I will try your advice and let you know what happens
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Rank: Member
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Joined: 2/3/2015(UTC)
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Originally Posted by: ktm520 I had the same problem getting the OL error and finally, after replacing several un-needed parts, found out how to fix it. So if your have the Kenmore Oasis or the Whirlpool Calypso, then read this before buying any parts.
OK, first off lets define what OL really stands for. Most people think it means "Over Load", but it actually stands for "Outa Luck" because every time I would replace a part that was suppose to fix the problem I would still get the "Outa Luck" error. So after buying a new "wire harness & motor control" for $100 and a new "Electronic control" for $200, I finally dug in and started ripping the machine apart to figure it out.
What I found out is that there is a critical function I kept reading about but did not exactly know what it actually meant, and that is that the basket needs to "float". Floating is when the tub fills up with water to a certain level the outter basket will rise about 1 inch from the center agitator. What this does is disengage the basket from the motor so that the agitator can rotate independently from the basket. If the basket does not float then when it trys to agitate the whole basket will turn back and forth at the same speed as the agitaor and this will cause the OL error code. The reason it gives the OL code is because if you pile too many clothes in the washer then it can keep the basket from floating properly.
I was getting the OL error even when there was only 2 small items in the washer, so it was not floating for some other reason besides being overloaded. You can check to see if the basket is floating freely by grabbing the inside top lip of the basket on both sides and pull up and if the basket raises about 1 inch then it is ok. But if it does not raise then you know there is a problem.
To fix the problem if the basket is not floating you will have to take the washer apart. Below are the steps to follow if you are mechanically able to tackle it,
1. Unplug the power cord
2. Lift the top of the washer up, to do this there are 2 latches in the seams between the top and the bottom sections. These latches are about 6 1/2 inches from the right side and left side of the washer. You need to insert a small screwdriver (be careful not to scratch the paint) and push the latch while lifting the top section.
3. The top will actually fold back leaving the inner tube fully exposed. Support the glass lid so it doesn't get damaged because it is very heavy and will fall open when you flip the top back.
4. Remove the plastic top of the tub. There is one hose connected at the back and there are several snaps around the outter edge that hold it on. Remove the hose and unsnap the snaps and set it aside.
5. Remove the cap covering the very center of the agitator. It is just snapped in place and can be pryed off with a small screwdriver.
6. Remove the center screw under the cap.
7. Remove the agitator, you need to lift it evenly and might have to work your way around by pulling on one of the three fins and then the next and so on. I also had luck using a small pair of needle nose pliers and grabing a small lip inside the area where the screw was and pulling from there.
8. Remove the 6 phillips screws in the middle holding the plastic top gear in place. Be very careful you don't drop one of the screws because it can fall through the slots in the basket and be lost below.
9. Remove the plastic top gear.
10. Pull the plastic lower gear off of the splined shaft. It should pull right off.
11. Now you need to pull the basket up and off of the shaft. This is where you might have problems because the basket might be corroded to the shaft. If you can grab the basket on both sides under the outter lip and pull upward it might pull up. If not, then you will have to figure out a way to get it off.
12. Once the basket is off you will notice there is liquid inside of it. That is factory sealed in there so do not worry about that, it is normal.
13. With the basket is off you will be able to see that the shaft is probably corroded and the inside bearing on the basket is corroded. Clean these both off very good and check to see if the basket can easily go back on the shaft and slide up and down without getting stuck. I had to sand and file the shaft a little bit to get it totally cleaned up. The inned bearing of the basket is plastic so it is pretty easy to clean with light sanding.
14. Reassemble in the reverse order and your done. Check to make sure the basket can easily float now by pulling up on it from the top inside lips.
I hope this saves some people a lot of aggrivation and money.
Read more: http://forum.appliancepartspros...n-off.html#ixzz1QL17x5lV
http://forum.appliancepartspros.com This totally worked....I really appreciate you taking the time to post this repair. I probably would have spent hundreds of dollars paying someone to fix this and most likely they would have gotten it wrong before the repair person got it right. Thank you again!
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I'm currently have the same issues with my Kenmore Elite Oasis model # 110.27092603. I replaced the bearings, shaft, and seal on the tub. When I run through the diagnostic test the first error code that pops up is F70. The tub moves freely up and down so is there a way to clear that code? As the diagnostic tests reaches C6 it spins the tub clockwise then counter clockwise and "oL" comes up. The tests were done with an empty tub. Where do I begin to diagnose the issue without throwing random parts at it? Thanks! -B P.S. I attached a photo of the NASTY shaft and bearings which were completely destroyed. 
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Rank: Member
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"11. Now you need to pull the basket up and off of the shaft. This is where you might have problems because the basket might be corroded to the shaft. If you can grab the basket on both sides under the outter lip and pull upward it might pull up. If not, then you will have to figure out a way to get it off."
I had a hard time getting the basket out because it was corroded to the shaft so I put two of the six screws directly across from each other back in the threaded holes with a couple large flat washers and then used a gear puller to pull under the flat washers and it pried the basket up. Be careful that you don't pry too hard because the screws are threaded into plastic. I didn't have to pry very hard to get it to come off.
I actually had to pry off the top gear also with the same gear puller, again, be careful you don't pry too hard because you can break the top gear.
Also, when I put it back together I applied a little Moly gear grease to the shaft and inside the basket bearing to keep it from corroding as fast. This is actually the second time I have done this procedure within 5 years and the first time I did not use the grease.
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First of all, thanks for the great information on here! My washing machine also had the issue where it would not spin the clothes at the end of the cycle and would display the oL code. Like others on this thread, the issue is that the tub sleeve is corroded to the motor shaft and will not "float" or move up freely. You can quickly test if this is the problem buy lifting on the tub. If it doesn't slide up about 3/4" very easily then this is most likely the reason you are getting the OL code.On my machine, the tub "spun" freely when moving it by hand so I knew there was nothing underneath binding it and the motor had not seized. I removed the tub, nylon gears and retaining cap. The tub was not easy to remove because it was really corroded. I found a video on youtube where you can remove the tub without buying the expensive tool available. Here is the link : https://www.youtube.com/watch?v=m7rfpFhIcX0 This method used a scissor jack and a 2x4 to remove the tub. What really helped me that is not in the video is to spray some PB Blaster and let it sit for a while (you can clean any residue once you get the tub out). I actually put pressure on the scissor jack and left it under tension while the PB Blaster worked its magic. Using this technique the tube eventually broke free. I then cleaned the shaft and the inside sleeve on the tub using a wire brush and some sandpaper. I also covered the inside of the tub sleeve with vaseline before sliding the tub back onto the motor shaft. I cleaned everything really well and put it back together and the washer works perfectly. Hope this helps somebody!
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Joined: 8/10/2018(UTC) Posts: 0  Location: 99556 Was thanked: 4 time(s) in 4 post(s)
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Loosening the frozen basket from the shaft was the ticket in getting the spin action again.
Thank you!!
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