Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

4 Pages<1234>
Options
Go to last post Go to first unread
fordtech48  
#11 Posted : Thursday, November 21, 2013 7:56:32 AM(UTC)
fordtech48

Rank: Member

Groups: Registered
Joined: 11/20/2013(UTC)
Posts: 18

ok, I ordered thepart. In the meantime I checked the resistance between those two small square holes on the side of the device below where the capacitor plugs in. They are the 2 holes I thought you might be referring to last night but didn't have anything small enough to go in there. I have some very small pin type connectors for my fluke meter here at work and they go in those 2 holes and read .7 ohms.
I also plugged the capacitor back into the start device and checked the resistance between the 2 side by side compressor terminals and it was very high in the megaohms indicating an open. The weird thing was the meter might have charged the capacitor because when I checked it for dc voltage it had around 1.1 volt and slowly bled off with my meter leads attached.

Edit: I don't think the meter charged the capacitor through the relay- I believe the capacitor had some residual voltage on it from when the frig was running 2 days ago- I shorted the terminals together and checked it-the capacitor was dead on the money 12 micro farads. After doing the capacitance test the capacitor had charged up a very minute amount of voltage- like .1 volt.

I will update when I get the new start relay and verify the repair.
Appliance Ninja  
#12 Posted : Thursday, November 21, 2013 9:20:21 AM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

I believe that start device is indeed faulty. You should be good to go once you replace it.
fordtech48  
#13 Posted : Friday, November 22, 2013 3:30:12 PM(UTC)
fordtech48

Rank: Member

Groups: Registered
Joined: 11/20/2013(UTC)
Posts: 18

Well, so much for that. The start device did NOT fix anything and is doing the same thing as before. I also ohm tested the new part and there is no continuity between the terminals on the new one either. I said there was no heavy rattling when shaken, the new one has the same light tick as I said the old one did. I was told there should be continuity between two of the terminals that plug into the compressor and that was obviously not the case for this part. Thanks for making sure I blew 50.00 of my hard earned money though. I really appreciate being pushed over and over to buy a part from you guys that was not needed!!!!

Frig still broken.
Appliance Ninja  
#14 Posted : Friday, November 22, 2013 3:45:30 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

First of all, I am not part of "you guys." I am a volunteer tech that enjoys helping and I make not one cent on any part of that help or any parts sale. Second, you can send that part back for a full refund. I only have what information you provide to go by, so that is what I based my diagnosis on. The information you provided suggests that the relay was bad. It is indeed hard to find good FREE help these days, isn't it?!
fordtech48  
#15 Posted : Friday, November 22, 2013 5:44:53 PM(UTC)
fordtech48

Rank: Member

Groups: Registered
Joined: 11/20/2013(UTC)
Posts: 18

Originally Posted by: Appliance Ninja Go to Quoted Post
First of all, I am not part of "you guys." I am a volunteer tech that enjoys helping and I make not one cent on any part of that help or any parts sale. Second, you can send that part back for a full refund. I only have what information you provide to go by, so that is what I based my diagnosis on. The information you provided suggests that the relay was bad. It is indeed hard to find good FREE help these days, isn't it?!


Yeah, it's hard to find knowledgeable help these days. If I had access to the wiring diagram I could have diagnosed it and saved time and money. I assumed you knew how to diagnose this start relay and were aware of what terminals go where on the inside of the device. Obviously that is not the case. The terminals you said should have 4-5 ohms would only have that reading if the device was powered and the relay contacts were closed. I have been working on electrical circuits since being trained in the military in 1985.

How does the information I suggested indicate the relay is bad? I stated there was no loud rattling- the new device has the same tiny tick when shaken- and I gave my resistance testing results- which don't indicate a faulty device as the new device has the same readings.

Since when are opened electrical parts returnable?
Appliance Ninja  
#16 Posted : Friday, November 22, 2013 5:56:09 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

I don't intend to argue with you, it was only my intent to help. I appreciate and thank you for your service to our country and appreciate your frustration from that your refrigerator is broken. This site does indeed take back installed electrical parts, so you can send it back. Have a good evening in spite of your broken refrigerator.
Appliance Ninja  
#17 Posted : Friday, November 22, 2013 6:06:42 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

The information below is directly from the service manual published by the manufacturer. That is what I based my diagnosis on.
Appliance Ninja attached the following image(s):
ScreenHunter_143 Nov. 22 20.04.jpg
fordtech48  
#18 Posted : Friday, November 22, 2013 6:22:30 PM(UTC)
fordtech48

Rank: Member

Groups: Registered
Joined: 11/20/2013(UTC)
Posts: 18

Then I got a bad new part? I doubt it. Don't know what service manual that came out of but it's wrong.

Thinking about it I think the compressor is bad. It's getting the command to turn on and after a few seconds it's overloading and shutting off. That's why it's getting so hot even though it's not actually running. High Mechanical resistance causes excessive current draw and would cause the overload circuit to shut off the relay- hence the clicking on and off. Funny, in 8 years I never heard that relay click one time.

The only problem I ever had was the ice maker motor going bad which I diagnosed and repaired with no wiring diagram.
Appliance Ninja  
#19 Posted : Friday, November 22, 2013 6:28:16 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

Okay, well anyway, I just wanted to let you know you can return that part and show you how the manufacturers (all of them) recommend testing the PTC relays. I hope you have a great evening.
Appliance Ninja  
#20 Posted : Friday, November 22, 2013 6:33:49 PM(UTC)
Appliance Ninja

Rank: Member

Groups: Registered
Joined: 11/12/2013(UTC)
Posts: 957

As a parting thought, that relay is not a wire wound one that will click, as you say you have not heard. The link below explains how the PTC relay works....

PTC Relays | Learn refrigeration
Users browsing this topic
Guest (6)
Similar Topics
Whirlpool side by side not cooling, no ice (Refrigerator & Freezer Repair)
by Kristel 10/18/2011 4:20:55 PM(UTC)
Whirlpool side by side not cooling. HELP (Refrigerator & Freezer Repair)
by diggler1971 3/15/2011 12:23:38 PM(UTC)
Whirlpool Side by Side not cooling/freeezing! Help! (Refrigerator & Freezer Repair)
by relaxednoma 10/25/2010 2:40:24 PM(UTC)
whirlpool side by side not cooling (Refrigerator & Freezer Repair)
by mikev 10/8/2009 10:44:40 AM(UTC)
Whirlpool side by side not cooling/freezing (Refrigerator & Freezer Repair)
by hartshaped 5/7/2009 8:34:25 AM(UTC)
Whirlpool side by side not cooling (Refrigerator & Freezer Repair)
by jays35 12/14/2008 5:28:24 AM(UTC)
HELP.....Whirlpool side by side not cooling at all..... (Refrigerator & Freezer Repair)
by tbucket101 8/10/2008 3:39:55 PM(UTC)
4 Pages<1234>
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.