Greetings.

I have a KitchenAid Architect II Slide in Range. Its about 3.5 years old and is a great stove/oven. I cook just about 6 days a week 365 days a year. Model # KGSS907SSS01. A couple of days ago I decided to use the self cleaning oven option on the range for the very first time. In the past I always just scrubbed it by hand with lung burning cleaners. As most self cleaning ovens its a 4 hour process. 2 hours into the cleaning mode I notice that the touch pad was blank. Hmmm I thought maybe was this part of the process. Well it never came back on and the oven door stayed in lock mode. Well being a jack of all trades I did some quick research and found someone on youtube that had a similar model KA that is a wall oven but had the exact same problem. He showed me on the video how to jimmy the door open with a coat hanger which worked for me. Then he proceeded to take the oven a part and located the oven shut down fuse in the back of the stove. Turned out for him it was another fuse called a control thermal fuse. He replaced and life was good. OK so I started taking my range a part to see if I could fine any of these fuse's. Yes Located the one in the back of the range then 2 more right behind the touch pad. I removed all 3. I checked them with a fluke meter. First for continuity then I set it to the Ohms setting. I found that the one fuse behind the range had continuity and read 0.1 on the ohms meter. Then one of the fuses behind the touch pad also had continuity and read about 0.6 and the last one had no continuity and gave me know reading on the meter. OK I brought them down to a local appliance part store and they also tested all 3 fuses and found the same thing I did. So I purchased the new $80 dollar fuse. It was a genuine whirlpool part and locked exactly the same as the bad fuse. Oh by the way yes the burners on top of the range work fine. OK so I put it all back together and plugged it back in and NOTHING. Touch pad is still out so of course I can't use the oven part of the stove. What did i miss. Is their perhaps another fuse somewhere. Could the touch pad have burnt out. How can I tell, what can I do. Please help.

OK so after talking to a tech here at AP. I am finding that now its more then just a fuse. Remember I already replaced an $80 dollar fuse. Now it seems its the whole board I need to replace. A $340.00 dollar item just for trying to clean my oven. Can't even get KitchenAid to answer the phone. I find this not to be fair. I need to shell out $340.00 bucks for using a feature that come with the stove. Geez. Not fair. Like your car breaking down for turning on cruise control. No justice.

I am sorry you have not had any replies in this forum. I can help you. What was the part number of the control that you replaced, please?

Thank you, that is just the user interface board, it is not your problem. The fuse that you replaced because it tested open, was it mounted on the LH side, behind that board?

That is correct. The one on the left should read open at room temperature. That is a thermostat for the cooling fan. It closes when the temperature increases to power the cooling fan. So, you will definitely want to replace that with the correct thermostat, available below.

Whirlpool 9759944 Thermostat, Fix - AppliancePartsPros.com


As for the dead oven, there are two parts that may be bad, given that the the other two fuses you tested show closed. There is a control transformer and the appliance manager board. One of those has failed. The transformer receives 120 VAC through the thermal fuses, then turns that AC voltage into DC voltage to power the electronics. So, since the thermal fuses tested good, we can assume it is getting power. That means it is not changing that power to feed the control board or the board is bad. It is much more likely that the board is faulty. It is mounted under the cook top, on top of the oven that gets very hot in the clean cycle (>850* F!), which, in my opinion, is a very ignorant place to mount a delicate control encased in a plastic housing! Do you have a meter to test voltage with?