Rank: Member
Groups: Registered
Joined: 2/13/2013(UTC) Posts: 1
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Hi there, my turn table won't turn at all. We looked at the piece underneath the plate and it is not cracked but I can pull it up as it's loose, not sure if this is normal. How can we get it to turn? Thanks.
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Rank: Advanced Member
Groups: APP Team
Joined: 2/12/2012(UTC) Posts: 5,556
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Hi. If you checked the coupler and it's OK then open the bottom cover and locate the turn table motor Part number: WB26X10038
Take the two wires off it and use the voltmeter to check for 21VAC across the wires with the MW turned on. If the correct power is present - replace the motor, if not - replace the control board Part number: WB27X10655
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