Hi,
We have a Whirlpool Cabrio Washer & Dryer.
The washer model number is WTW6600SW0.
Everytime it spins at the end of wash cycle, we get the offbalance code (UL) on the display and it quits spinning. We constantly have to adjust the clothes in the tub to try and make it work, but it did not do this previously--it only started after we had it in storage for about a year then moved it and began using it again.
When it spins, it seems to go ok for a while, then starts bouncing up and down and that's when it gets the UL and stops.
I don't recall it bouncing before--is there some part missing that is not holding it down or something??

Hi Simon,
thanks for the quick response!:)

In your response, it says to "...use a 'potty' knife (did you mean putty knife? :p)
and open two clips holding the top and raise it..."
Are the clips in the front or rear of the top lid?

Do you really think this is something I (a novice) can do myself?

Thanks again Simon,
After your response, I looked up the parts and found some other sellers who were cheaper and eventually bought some on e b a y .
THEN, I found a great video to show how easy it is...

Cabrio/Oasis Washer Suspension Rods Replacement (part #W10189077) - YouTube

Thanks for giving me the confidence to attempt it myself!
I'll try to remember to post my results when I get the parts in!

Hello to all,
and thanks so much for this great forum!
Without your advice and support I would have never attempted this by myself but it WAS as easy as described.
Using the video I posted earlier it was easy to learn how to do the repair.
I can tell everyone to give this a try if your machine is constantly off-balance; ours is completely back to normal and quiet, working great.
It actually took us about 45 minutes and I had my wife help me because I couldn't get my arm in low enough to get the old springs out.
Getting the new ones in was easy for me because you don't have to reach so low to disengage the clips.
My biggest tip for everyone is to pull out a couple of the old springs at a time instead of one-at-a-time like the video showed because it allows you more room to move the tub around and get your arm low enough to disengage the old rods/springs.
Also, pulling the rod/spring back up high enough to get the top clip on take some fairly decent strength, but don't let that keep you from trying this!
Good Luck.

Hello,
We had the same problem as mhinkle with our whirlpool cabrio washer wtw6600sw2, I followed the advice given in this forum and ordered the suspension rod kit. After watching the instructional video which was listed in this forum, the removal and installation of the suspension rods was relatively painless. And the washer works! Thanks for the advice and providing the instructional video.