Water & Ice Dispenser Dead? Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: GC5THEXNS02	Brand: Whirlpool	Age: 1 - 5 years
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khb33		#1 Posted : Sunday, June 3, 2012 4:03:15 PM(UTC)
Rank: Member Groups: Registered Joined: 6/3/2012(UTC) Posts: 5		Hi, my in door water & ice dispenser is dead. Ice maker still makes ice. Anyone have an idea of what it might be? Thanks, Kevin
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Gene		#2 Posted : Monday, June 4, 2012 7:43:58 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Hi Kevin, Remove the dispenser front cover (the instructions are attached) and check the parts inside. Post the results. Here are the breakdown diagram and Dispenser front replacement parts for Whirlpool GC5THEXNS02 REFRIGERATOR | AppliancePartsPros.com Gene. File Attachment(s): Ice and water dispenser since 1997.pdf (195kb) downloaded 9 time(s).
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khb33		#3 Posted : Sunday, June 10, 2012 1:47:46 PM(UTC)
Rank: Member Groups: Registered Joined: 6/3/2012(UTC) Posts: 5		I'm getting 120V at the control board.
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Gene		#4 Posted : Monday, June 11, 2012 12:09:15 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Kevin, What about all other dispenser parts? Gene.
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khb33		#5 Posted : Monday, June 11, 2012 3:49:17 PM(UTC)
Rank: Member Groups: Registered Joined: 6/3/2012(UTC) Posts: 5		Everything else looks fine.
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Gene		#6 Posted : Tuesday, June 12, 2012 5:13:56 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Looks like the solution is to replace the front cover assembly. If you need the correct part number, post the color of it. Gene.
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khb33		#7 Posted : Tuesday, June 12, 2012 5:27:32 PM(UTC)
Rank: Member Groups: Registered Joined: 6/3/2012(UTC) Posts: 5		But how can you be sure if it is the front panel, or the circuit board behind the panel?
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Gene		#8 Posted : Tuesday, June 12, 2012 6:06:36 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		It comes together as assembly. Look at #23 at the diagram. Gene.
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khb33		#9 Posted : Tuesday, June 12, 2012 6:16:02 PM(UTC)
Rank: Member Groups: Registered Joined: 6/3/2012(UTC) Posts: 5		You are wrong on this model---the front panel is separate from the circuit board.
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Gene		#10 Posted : Wednesday, June 13, 2012 4:26:38 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You definitely can separate them but the question is: does Whirlpool sell them separate? If you look at the diagram and parts list, then you'll see it. Gene.
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