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I have a Whirlpool GS5SHGXLT00 refrigerator. It will not dispense ice. It makes ice properly and dispenses water. Is there a way I can determine if the problem is in the in-door mechanism or in the ice maker itself? It started as an intermittent problem, and now it will not activate the dispenser.
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Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Does the ice door opens when you push the lever? Does it make any noise?
Gene.
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Rank: Member
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I have the same problem. Mine makes a noise like it wants to dispense, but doesn't.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Can you be more specific on the problem? The complete model number of the refrigerator might help too.
Gene.
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Rank: Member
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Thank you. It's a Kenmore Coldspot- model # 106-50594000. The ice maker makes ice but it does not dispense. It sounds like it's going to when you push the button, then doesn't.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Remove the ice bin and push the ice cubes release lever for both cubed and crashed ice. Post the results.
Gene.
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Rank: Member
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With the tray removed, the opening is spinning. There appears to be no gear drive. We bought this used a few weeks ago. We don't know what piece is missing or what it looks like to order it, if it's possible.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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You have to have a simple multimeter to proceed with the troubleshooting.
Gene.
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Rank: Member
Groups: Registered
Joined: 3/9/2009(UTC) Posts: 5
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Yes, the ice door opens and closes. The dispenser does not activate.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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rw520app, You have to have a simple multimeter with ability to measure voltage and resistance in order to proceed further. Let us know when you ready. Gene.
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