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Model: KEMS378	Brand: Kitchen Aid	Age: Less than 1 year
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alexhart		#1 Posted : Wednesday, February 15, 2012 3:25:44 PM(UTC)
Rank: Member Groups: Registered Joined: 2/15/2012(UTC) Posts: 6		I have just bought a brand new kitchen aid combo oven and microwave model # kems378 . My problem is that when the microwave gets a the end of his cooking time, it make's the 3 normal beep, the heating stop,** BUT the plate keeps on turning,the light stays open and the fan keeps on workind too. I bought this oven/microwave in november 2 2011, they have come now 3 times to repair it and cannot find the problem. What can it be or what m i suppose to do? can someone help please


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Simon / APP Team		#2 Posted : Wednesday, February 15, 2012 5:11:44 PM(UTC)
Rank: Advanced Member Groups: APP Team Joined: 2/12/2012(UTC) Posts: 5,556		What do you do to stop microwave from running?


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alexhart		#3 Posted : Thursday, February 16, 2012 4:30:58 AM(UTC)
Rank: Member Groups: Registered Joined: 2/15/2012(UTC) Posts: 6		Originally Posted by: AquraRoma What do you do to stop microwave from running? i can press stop or open the door.


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Simon / APP Team		#4 Posted : Thursday, February 16, 2012 4:16:15 PM(UTC)
Rank: Advanced Member Groups: APP Team Joined: 2/12/2012(UTC) Posts: 5,556		Most likely the problem is a bad control board.For the correct part number provide complete model number.


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alexhart		#5 Posted : Friday, February 17, 2012 5:31:01 AM(UTC)
Rank: Member Groups: Registered Joined: 2/15/2012(UTC) Posts: 6		Originally Posted by: AquraRoma Most likely the problem is a bad control board.For the correct part number provide complete model number. MY MODEL NUMBER IS : KitchenAid KEMS378SSS 27" Electric Double Wall Oven


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alexhart		#6 Posted : Friday, February 17, 2012 3:22:36 PM(UTC)
Rank: Member Groups: Registered Joined: 2/15/2012(UTC) Posts: 6		KitchenAid KEMS378SSS 27" Electric Double Wall Oven Did ever somebody saw that problem before...A microwave that doesn't stop? the only way you can stop it is by pressing stop or open the door or else it continues running.


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