Hello Gene,

I finally have a couple of days off, sorry for the delay. I have opened the panel and checked for power to the auger moter and I found a 6 wire connector with the colors: brown, black, green/yellow, white, purple and orange. I checked it with a meter and have power to brwn and blk when in crushed ice mode. In cube mode, I have power in brwn, blk, and purple.
I tested the selenoid for continuity and obtained approximately 35 OHM's?

I hope I explained it well enough for you to make a determination,

Mike.

Hello Gene the model number is PSS26SGRDSS, I actually just recieved the auger motor (Motor crusher Disp) make GEH and part number WR60X10259 and it still doesn't work. What could be the problem? Thanks! Joe

Looks like the solenoid is fine.

Gene.

Gene,

As I grabbed the auger motor by the fork today I noticed that it turned in my hand, before and when I removed the motor from the freezer the other day I could not turn it. I plugged it back in to the freezer and it now works! I think it was frozen.
The week before it stopped working I turned the freezer to the coldest setting because I had stocked it with 50 lbs of Dorado fillets, the day of the party my wife wanted a large amount of crushed ice and I used the auger motor for at least 10 minutes strait. I think I heated-up the auger motor, which melted any frost around the motor, then the water froze the motor to the point were it wouldn't turn; pulling the motor out and letting it thaw may have allowed it to turn freely again.

I am hoping this solves the problem, if not I will send you an email. Thank you for directing me through the trouble shooting process,

Mike.

I'm having a similar problem. My water dispenser is working (with 3 second delay). Machine is making ice. When I press the lever no ice dispenses, no noise, dispenser door does not open. Green light inside the freezer is on, not blinking. Model # PSC23SGRC.