Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Atoussa  
#1 Posted : Tuesday, March 29, 2011 4:18:02 AM(UTC)
Atoussa

Rank: Member

Groups: Registered
Joined: 3/29/2011(UTC)
Posts: 1

We have a side by side Kenmore fridge/freezer. The freezer is fine. The fridge freezes food even at the lowest setting. We cleaned the vents and anywhere in the back where there may have been dust. Now the water doesn't dispense either, and the filter leaks out water which turns into ice fairly instantly and as a result pops the filter out because of the water/ice accumulation. The fridge is approx 9 years old. Do we need to replace the thermostat or the entire fridge? I know the filter needs replacing.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Joe / APP Team  
#2 Posted : Tuesday, March 29, 2011 9:04:28 AM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: Atoussa Go to Quoted Post
We have a side by side Kenmore fridge/freezer. The freezer is fine. The fridge freezes food even at the lowest setting. We cleaned the vents and anywhere in the back where there may have been dust. Now the water doesn't dispense either, and the filter leaks out water which turns into ice fairly instantly and as a result pops the filter out because of the water/ice accumulation. The fridge is approx 9 years old. Do we need to replace the thermostat or the entire fridge? I know the filter needs replacing.


Atoussa,

First thing you need to check is the auto damper. Located on the left side back wall of the fresh food compartment. if the damper motor has failed or the door has failed and is stuck open, you'll have too much cold air from the freezer, and the f/f compartment will freeze.

Part number: AP5176342
Part number: AP5176342


That is most likely the reason for all the complaints.

Here is the part number for your filter as well, you mentioned you needed one.

Part number: AP2538969
Part number: AP2538969


Good Luck,
:cool: :cool: :cool:
julesw  
#3 Posted : Sunday, January 8, 2012 1:50:21 PM(UTC)
julesw

Rank: Member

Groups: Registered
Joined: 1/8/2012(UTC)
Posts: 1

My Kenmore does the same thing and recently it's getting much worse. It used to just happen with one drawer now anything on most of the lower shelves freezes even though I'm on the lowest settings.

My model is 9957953. Any suggestions?


Thanks so much.
Joe / APP Team  
#4 Posted : Tuesday, January 10, 2012 5:18:59 AM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: julesw Go to Quoted Post
My Kenmore does the same thing and recently it's getting much worse. It used to just happen with one drawer now anything on most of the lower shelves freezes even though I'm on the lowest settings.

My model is 9957953. Any suggestions?


Thanks so much.


Jules,
The checks are the same on most refrigerators, is the freezer temperature too low ? You want an air temperature of 5 to 7 dgrs. F. Check and make sure there's nothing hanging over the sides of the shelves, or against the back wall, re directing the air flow. Check the top shelf and make sure, there nothing "tall" or bulky, blacking the damper assembly. If all checks OK, then check or replace the damper assembly.

:) :) :)
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.