Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
ssacrf  
#1 Posted : Wednesday, January 19, 2011 3:08:11 PM(UTC)
ssacrf

Rank: Member

Groups: Registered
Joined: 6/2/2008(UTC)
Posts: 13

I've had this OTR microwave for 2 years. Worked fine last night and this morning, but tonight I get no heat.
It looks and sounds like it's working...lights come on, timer works, fan blowing, etc, but won't budge the temp on a glass of H2O after 3 minutes.

I just don't know where to start. :confused:
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Wednesday, January 19, 2011 4:46:34 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
This microwave is much more sophisticated than a traditional microwave. I really recommend to call an Electrolux authorized tech for diagnosis.

Gene.
ssacrf  
#3 Posted : Wednesday, January 19, 2011 4:50:48 PM(UTC)
ssacrf

Rank: Member

Groups: Registered
Joined: 6/2/2008(UTC)
Posts: 13

Originally Posted by: Gene Go to Quoted Post
This microwave is much more sophisticated than a traditional microwave. I really recommend to call an Electrolux authorized tech for diagnosis.

Gene.


well crap. :( I appreciate the quick reply Gene. I'll try to find someone nearby that I can take it to. Would much rather do that than pay for someone to come out to the house.

thanks!
-Steve
ssacrf  
#4 Posted : Friday, February 4, 2011 8:45:45 AM(UTC)
ssacrf

Rank: Member

Groups: Registered
Joined: 6/2/2008(UTC)
Posts: 13

Hi Gene, thanks again for your advice on this.

I took the unit to a certified repair shop and the diagnosis is a bad Magnetron. They have quoted a price of $335 to complete the repair. I've noticed I can get the part for just about $100, so price wise, I'm better off buying the part and replacing it myself.

My question has to do with the fact that this model has a dreaded "inverter board"...is replacing the magnetron complicated by having an inverter board, or is it pretty straight forward?

Thanks,
-Steve

Originally Posted by: Gene Go to Quoted Post
This microwave is much more sophisticated than a traditional microwave. I really recommend to call an Electrolux authorized tech for diagnosis.

Gene.
Gene  
#5 Posted : Friday, February 4, 2011 12:54:25 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
Steve,

This microwave is much more complicated in regards of the diagnosis. As far as it's done, repair is not that complicated.

- The magnetron Part number: AP4322944
Part number: AP4322944

Gene.
Users browsing this topic
Guest (5)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.