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mnk  
#1 Posted : Friday, October 15, 2010 8:29:06 AM(UTC)
mnk

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the Washer Starts the Wash cycle, Gets into about 1/2 Hour then Shuts Dow. NO CODES when it shuts down to look on the Front just Shuts down. replaced the front Latch and have looked at the pump cleaning area in front as some have suggested and the filter there is unobstructed. Repairman is at a loss. ANY SUGGESTIONS ?? Repairman says pump is working good.
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Joe / APP Team  
#2 Posted : Friday, October 15, 2010 8:49:26 AM(UTC)
Joe / APP Team

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Originally Posted by: mnk Go to Quoted Post
the Washer Starts the Wash cycle, Gets into about 1/2 Hour then Shuts Dow. NO CODES when it shuts down to look on the Front just Shuts down. replaced the front Latch and have looked at the pump cleaning area in front as some have suggested and the filter there is unobstructed. Repairman is at a loss. ANY SUGGESTIONS ?? Repairman says pump is working good.


MNK,

Is this a constant or intermittent problem ?

How do you restart the cycle ?

At this point, I'm guessing you may have a line filter problem, or a bad CCU, if not a loose connection.

Hope to hear from you soon,

:cool: :cool: :cool:
mnk  
#3 Posted : Friday, October 15, 2010 9:14:03 AM(UTC)
mnk

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Just started last week. After it shuts off it takes a couple of times pushing the start button to turn it back on. sometimes there is a beep or a buzz. each time it does something different. It starts to get water and all cycle lights on the left side go off but time light stays on till it shuts down. What is a ccu? What connections are we talking about -- Where the water line comes in. Thanks for your quick response. Waiting to hear from you. There are no filter on the machine input that i know of unless you can tell me where its at. Serial # csp 5018236 if that is good for anything.
Joe / APP Team  
#4 Posted : Friday, October 15, 2010 11:07:34 AM(UTC)
Joe / APP Team

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Originally Posted by: mnk Go to Quoted Post
Just started last week. After it shuts off it takes a couple of times pushing the start button to turn it back on. sometimes there is a beep or a buzz. each time it does something different. It starts to get water and all cycle lights on the left side go off but time light stays on till it shuts down. What is a ccu? What connections are we talking about -- Where the water line comes in. Thanks for your quick response. Waiting to hear from you. There are no filter on the machine input that i know of unless you can tell me where its at. Serial # csp 5018236 if that is good for anything.


MNK,

Did the servicer run the diagnostic, test mode when he was there ?

You may want to run it again, it's located inside the cabinet, usually on the back side wall interior(you'll need to remove the top panel, 2 scews on the back of cabinet)

CCU stands for Central Control Unit (main control board).

And the Line filter removes possible static and radio waves that could effect the control board.

These components are all located inside the cabinet,and you have to remove the top panel in order to see and access them.

Now that we've got a better understanding of the complaint, running the diagnostics will give us a better indication of which direction to go.

Good Luck,
:) :) :)
mnk  
#5 Posted : Friday, October 15, 2010 12:31:47 PM(UTC)
mnk

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looks like three on the back top and the lid just pops off?? the repairman just did a quick check from c01 to c08. there has never been a fail code come up and that was what he was waiting on. once i get top off, what's next??
Joe / APP Team  
#6 Posted : Friday, October 15, 2010 1:34:55 PM(UTC)
Joe / APP Team

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Originally Posted by: mnk Go to Quoted Post
looks like three on the back top and the lid just pops off?? the repairman just did a quick check from c01 to c08. there has never been a fail code come up and that was what he was waiting on. once i get top off, what's next??


MNK,

Remove the three screws across the back and slide the top back,

approximately one inch to unlock the front tabs, and remove the top.

Usually , on the back wall, near the control assembly, you should find the Technical Data Sheet.

Read through the Sheet, to get a rough idea how things work, then program into the diagnostic and test mode, to pull up any unseen codes and the unit should run a short test cycle.

If it's not there, or in the lower compartment, let us know, we'll hunt one down and get it to you.

:cool: :cool: :cool:
mnk  
#7 Posted : Saturday, October 16, 2010 5:59:29 AM(UTC)
mnk

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Originally Posted by: Joe / APP Team Go to Quoted Post
MNK,

Remove the three screws across the back and slide the top back,

approximately one inch to unlock the front tabs, and remove the top.

Usually , on the back wall, near the control assembly, you should find the Technical Data Sheet.

Read through the Sheet, to get a rough idea how things work, then program into the diagnostic and test mode, to pull up any unseen codes and the unit should run a short test cycle.

If it's not there, or in the lower compartment, let us know, we'll hunt one down and get it to you.

:cool: :cool: :cool:


Have taken top off but no sheet . looks like a bunch of plug in stuff. Where do i go now. Thanks
mnk  
#8 Posted : Saturday, October 16, 2010 6:01:33 AM(UTC)
mnk

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don't know if you got last reply so I'll try again seconds between. Sorry. I have top off but don't see a data sheet. lotta plug-in electrical stuff. Where do we go from here. I appreciate your helping me very much. mike
Joe / APP Team  
#9 Posted: : Monday, October 18, 2010 6:05:22 AM(UTC)
Joe / APP Team

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Originally Posted by: mnk Go to Quoted Post
don't know if you got last reply so I'll try again seconds between. Sorry. I have top off but don't see a data sheet. lotta plug-in electrical stuff. Where do we go from here. I appreciate your helping me very much. mike


Mike,

Here is a copy of the Tech Data Sheet, you should have found in your unit,

Like my previous post, review the information, and run the test(s).

Let us know what you find.

:) :) :)

https://servicematters.c...0Sheet%20-%208181790.pdf
mnk  
#10 Posted : Monday, October 18, 2010 7:14:11 AM(UTC)
mnk

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Posts: 14

Hey Joe, Haha I Never got a password to link into Whirlpool. how do I get one and a user name. this is a first time for me to link into whirlpool. Is there a link i can go to to register ? we're getting close but no cigars yet.
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